Senior Business Analyst - Ops

Quantiphi; Mumbai; Hybrid; INR 1,100,000 - 1,800,000; Full time

Job summary

Quantiphi is seeking a Senior Business Analyst in Mumbai/Bangalore to support demand, resource fulfillment, onboarding, project operations and reporting. You will coordinate with multiple stakeholders, manage profiles, assist with interviews, time tracking and invoicing, and help keep dashboards accurate and audit-ready.

The role requires 2-5 years of experience in operations or professional services support, strong Excel/Sheets skills, and the ability to work across time zones with US/Europe

Qualifications

• 2-5 years of experience in operations, project coordination or professional services support.
• Highly organised with strong attention to detail; trackers must be accurate.
• Good verbal and written communication; coordinate with multiple stakeholders.
• Ability to work flexible hours for US/European time zones.
• Proficient in Excel and Google Sheets.
• Experience with resource management basics and scheduling.

Responsibilities

• Demand & Resource Fulfilment Support.
• Support tracking and management of resource requests; prepare profiles and monitor status.
• Coordinate interviews and onboarding; track compliance and start dates.
• Project Operations & Financial Support; timesheet tracking and invoicing support.
• Reporting, Dashboarding & Data Collection; keep trackers up to date.
• Maintain delivery dashboards with fulfilment and pipeline data; ad-hoc reports.

Skills

Operations coordination

Attention to detail

Communication skills

Time zone coordination

Excel/Sheets

Multitasking

Proactive problem solving

Resource management basics

Tools

Workday

Data visualization

Job description

While technology is the heart of our business, a global and diverse culture is the heart of our success. We love our people and we take pride in catering them to a culture built on transparency, diversity, integrity, learning and growth. If working in an environment that encourages you to innovate and excel, not just in professional but personal life, interests you- you would enjoy your career with Quantiphi!

JOB LOCATION: Mumbai, Bangalore EXPERIENCE LEVEL: 2-5 years of experience JOB ROLE -Senior Business Analyst

Roles and Responsibilities:

• Demand & Resource Fulfilment Support
• Support tracking and management of resource requests Prepare profiles in the required format and coordinate with resources on gaps Track profile submission status via partner portal and internal trackers Monitor and follow up on review comments from client portal and internal channels
• Support interview scheduling and logistics coordination Attend interviews, capture notes and share feedback on time Support demand validation by collecting missing information and coordinating with internal stakeholders.
• Hiring, Governance & Onboarding
• Coordinate background check attestation, security questionnaires and partner portal access Support internal onboarding calls and align start dates and hours Track compliance and onboarding completion for all new resources
• Project Operations & Financial Support
• project creation, resource allocation and timesheet tracking on Workday Assist with billing validation and invoice coordination Track resource allocation changes and utilisation updates
• Reporting, Dashboarding & Data Collection
• Collect and maintain daily and weekly hours burndown data from resources and client teams Support preparation of weekly project health slides and biweekly delivery reports Maintain delivery dashboards with up-to-date fulfilment and pipeline data Keep trackers and portal data accurate and current at all times Ensure operational trackers, dashboards and portal data remain accurate, complete and audit-ready. Support ad-hoc reporting and data requests from the senior analyst and leadership

Must-Have Skills:

• 2-5 years of experience in operations, project coordination or professional services support
• Highly organised with strong attention to detail — keeps trackers clean and nothing falls through the gaps
• Good verbal and written communication skills — comfortable following up with multiple stakeholders professionally
• Ability to work flexible hours to support time zone overlap with US and European teams
• Proficient in Excel and Google Sheets
• Ability to manage multiple tasks simultaneously without losing track
• Proactive — flags issues early and does not wait to be chased
• Fast learner who picks up new tools and processes quickly
• Basic understanding of resource management, project coordination or delivery operations processes.

Good to have skills:

• Experience working in a professional services or technology consulting environment
• Familiarity with Workday or similar project management tools
• Exposure to vendor or partner management portals
• Good understanding of dashboarding and data visualisation
• Experience supporting cross-geography teams
• Exposure to consulting or professional services delivery environments.

Thank you for your interest in Quantiphi!

We are a team that dreams together and collaborates to ensure success. We are currently looking for exceptional individuals who can join us and contribute to a fun, diverse and hybrid work culture. As a part of the Quantiphi family, you will get ample opportunities to learn, grow and interact with colleagues from varied experience and backgrounds around the globe. Quantiphi is an award-winning AI-first digital engineering company driven by the desire to reimagine and realize transformational opportunities at the heart of business. We solve the toughest and most complex business problems with the latest and cutting-edge technologies and to make this happen, we have a vibrant, diverse and talented set of professionals we proudly refer to as the Quantiphi family. Our culture is built on transparency, diversity, integrity, learning and growth. We are committed to provide our teams with an environment that helps them to learn, grow and flourish in their professional as well as personal lives.