Senior Business Analyst , AVP

ANZ; Bengaluru; Hybrid; INR 1,500,000 - 2,300,000; Full time

Job summary

ANZ in Bengaluru, Manyata, is seeking a Senior Business Analyst in Group Payments to drive payment initiatives and transformation programs. You will work with senior stakeholders, Product Owners, and delivery teams to elicit, document, and translate business needs into actionable requirements that deliver customer value.

You will support delivery lifecycles with clear requirements, acceptance criteria, and traceability, while contributing to Agile ceremonies and continuous improvement within a

Qualifications

• Senior Business Analyst with Banking/Payments domain experience.
• Experience in elicitation, documentation, traceability, scope management, and delivery.
• Experience across medium to large-scale projects and transformation initiatives.
• Strong stakeholder management and ability to communicate with all levels of the organisation.
• Facilitation of workshops to translate business needs into requirements.
• Experience in Agile environments and ceremonies.
• Proactive, accountable, and able to work as an individual contributor.
• Collaborative mindset focused on delivering business and customer outcomes.

Responsibilities

• Partner with stakeholders to understand, analyse, and document business requirements for payment initiatives.
• Facilitate workshops and requirement gathering sessions to capture business needs and outcomes.
• Translate complex business requirements into clear user stories, acceptance criteria, and deliverable items.
• Ensure requirements are traceable, prioritised, and aligned to scope and business objectives.
• Support delivery teams with Jira/Confluence documentation and governance.
• Conduct impact assessments and support change management activities.
• Collaborate with Product Owners, Technology teams, and stakeholders through the delivery lifecycle.
• Contribute to planning, risk identification, and dependency management.
• Drive continuous improvement through Agile ceremonies and collaboration.

Skills

Stakeholder management

Requirements elicitation

Requirements documentation

Agile ceremonies

Workshop facilitation

Communication skills

Impact assessment

Risk analysis

Team collaboration

Independent contributor

Tools

Jira

Confluence

Job description

About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About The Role

As a Senior Business Analyst within Group Payments, you will play a key role in delivering a range of payment initiatives and transformation programs across ANZ. Working closely with senior stakeholders, Product Owners, and delivery teams, you will be responsible for understanding business needs, eliciting and documenting requirements, and ensuring solutions are aligned to customer and business outcomes.

This role requires a strong blend of business analysis expertise, stakeholder engagement, requirements management, and payments domain knowledge. As an individual contributor, you will support delivery teams by providing clear, actionable requirements, facilitating decision-making, and contributing throughout the project delivery lifecycle.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Type: Permanent

Role Location: Manyata , Bengaluru

What will your day look like?

As a Senior Business Analyst, you will:

• Partner with stakeholders to understand, analyse, and document business requirements for payment-related initiatives.
• Facilitate workshops and requirement gathering sessions to capture business needs and define desired outcomes.
• Translate complex business requirements into clear user stories, acceptance criteria, and delivery-ready work items.
• Ensure requirements are traceable, prioritised, and aligned to agreed scope and business objectives.
• Support delivery teams by maintaining quality documentation within tools such as Jira, Confluence, and other project management frameworks.
• Conduct impact assessments and support change management activities to ensure requirements and scope changes are effectively governed.
• Collaborate with Product Owners, Technology teams, and business stakeholders throughout the delivery lifecycle.
• Contribute to planning activities, risk identification, dependency management, and delivery readiness.
• Drive continuous improvement through active participation in Agile ceremonies and team collaboration activities.

What will you bring?

To grow and be successful in this role, you will ideally bring:

• Proven experience as a Senior Business Analyst within the Banking and/or Payments domain.
• Strong capability in requirements elicitation, documentation, traceability, scope management, and business analysis delivery.
• Experience working across medium to large-scale projects and transformation initiatives.
• Strong stakeholder management skills with the ability to communicate, influence, and build relationships across all levels of an organisation.
• Demonstrated experience facilitating workshops and translating business needs into clear and actionable requirements.
• Strong understanding of project delivery lifecycles and experience contributing across multiple phases of delivery.
• Experience performing impact assessments, risk analysis, and managing requirement changes in a controlled manner.
• Strong problem-solving skills with the ability to leverage a range of analysis and visualisation techniques.
• Experience working within Agile environments and supporting Agile ceremonies including planning, backlog refinement, and team collaboration activities.
• High levels of initiative, accountability, and the ability to work effectively as an individual contributor.
• A collaborative mindset with a strong focus on delivering business and customer outcomes.

You’re not expected to have 100% of these skills. At ANZ, a growth mindset is at the heart of our culture, so if you have most of these capabilities, we'd love to hear from you.

So why join us?

ANZ is a place where big things happen as we work together to provide banking and financial services across more than 30 markets. With more than 7,500 people, our Bengaluru team is the bank's largest technology, data and operations centre outside Australia. In operation for over 33 years, the centre is critical in delivering the bank's strategy and making an impact for our millions of customers around the world. Our Bengaluru team not only drives the transformation initiatives of the bank, it also drives a culture that makes ANZ a great place to be. We're proud that people feel they can be themselves at ANZ and 90 percent of our people feel they belong.

We know our people need different things to be great in their role, so we offer a range of flexible working options, including hybrid work (where the role allows it). Our people also enjoy a range of benefits including access to health and wellbeing services.

We want to continue building a diverse workplace and welcome applications from everyone. Please talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirements, let us know how we can provide you with additional support.

Job Posting End Date

22/10/2026, 11.59pm, (Melbourne Australia)