Senior Business Analyst

Morningstar Credit Ratings, LLC; Mumbai; On-site; INR 1,000,000 - 1,500,000; Full time

Job summary

Morningstar Sustainalytics seeks a Senior Business Analyst to translate business needs into clear requirements for Global Access, supporting Agile delivery and ensuring feature clarity for ESG Risk Ratings and data products.

You’ll work with PMs, stakeholders, and tech teams to refine backlog, write user stories, and validate deliverables against business objectives. Hybrid work fosters in-person collaboration weekly.

Qualifications

• 5+ years of professional experience.
• 3+ years in Business Analysis, Product Ownership support, or requirements-focused roles.
• Experience with client platforms and data management.

Responsibilities

• Partner with Product Managers and stakeholders to understand product goals and user needs.
• Translate business requirements into detailed user stories, epics, acceptance criteria, and docs.
• Maintain and refine the product backlog for development readiness.
• Collaborate with tech, QA, and design teams in Agile ceremonies to ensure smooth delivery.
• Review test scenarios and support UAT to validate requirements.

Skills

Requirements gathering

Backlog refinement

Stakeholder communication

Agile delivery

Analytical thinking

Education

Bachelor's degree in IT/CS/Engineering

Tools

JIRA

Confluence

WIKI

Job description

About Morningstar: Morningstar is a leading global provider of independent investment insights, serving both individual and institutional investors across public and private markets. Our offerings include a wide range of data, research, and investment management services, with $300+ billion in assets under management. Operating in 32 countries, Morningstar supports financial advisors, asset managers, retirement plan providers, and more with comprehensive investment solutions.

The Role

Morningstar Sustainalytics is seeking a detail-oriented and analytical Senior Business Analyst to support enhancements for Global Access, our client platform for accessing most of our core research and data products, including our flagship ESG Risk Ratings and Research. In this role, you will work closely with Product Managers, business stakeholders, and technology teams to translate business needs into clear, actionable requirements. You will play a key role in ensuring feature clarity, supporting Agile delivery, and validating that enhancements meet user expectations and business objectives.

What You’ll Do

• Partner with Product Managers and business stakeholders to understand product goals and user needs.
• Conduct stakeholder discussions and user interviews to gather and refine functional and non-functional requirements.
• Translate business requirements into detailed user stories, epics, acceptance criteria, and supporting documentation.
• Refine and maintain the product backlog, ensuring clarity, completeness, and readiness for development.
• Collaborate with technology, QA, and design teams in Agile ceremonies — including backlog grooming, sprint planning, sprint reviews, and retrospectives — to ensure smooth delivery.
• Review test scenarios, coordinate and support User Acceptance Testing (UAT), and validate that deliverables meet documented requirements.
• Identify requirement gaps, inconsistencies, or risks, and proactively work with stakeholders to resolve them.
• Support production releases by investigating issues, performing root-cause analysis, and recommending improvements.
• Maintain clear and comprehensive documentation in JIRA, Confluence, and related tools.
• Assist in the development and maintenance of dashboards, reports, and analytical tools for internal and client-facing teams.

Who You Are

• 5+ years of professional experience, including at least 3 years in Business Analysis, Product Ownership support, or requirements-focused roles.
• Strong understanding of client platforms, data management processes, and their business impact.
• Experience working in Agile environments (Scrum, Kanban), with hands‑on involvement in backlog refinement and sprint execution.
• Skilled at translating high-level business objectives into detailed, implementable requirements.
• Strong analytical and problem‑solving skills with attention to detail.
• Excellent communication and stakeholder collaboration skills.
• Proficiency in JIRA, Confluence, WIKI, and related requirement management tools.
• Bachelor’s degree in information technology, Computer Science, Engineering, or a related discipline.
• Agile certification (CSPO, SAFe POPM, or equivalent) is a plus.

Morningstar's hybrid work environment gives you the opportunity to collaborate in-person each week as we've found that we're at our best when we're purposely together on a regular basis. In most of our locations, our hybrid work model is four days in-office each week.

A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you'll have tools and resources to engage meaningfully with your global colleagues.

Applicants With Disabilities Who Need Accommodation Morningstar is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call [phone] or email [e-mail] and let us know the nature of your request and your contact information. Please note: We only accept calls from applicants who need accommodation related to a disability. Please, no calls with unrelated questions or requests. Please be sure to include the title and location of the open position you’re interested in when you leave a message.

US Applicants: Morningstar is an E‑Verify program participant. Learn more: This Organization Participates in E‑Verify (English) This Organization Participates in E‑Verify (Spanish) Right to Work (English) Right to Work (Spanish) EEO is the Law Pay Transparency Notice Morningstar is strongly committed to creating and preserving equal opportunity for all employees and applicants. We make all employment decisions—including recruitment, hiring, compensation, training, promotion, transfer, discipline, termination, and other personnel matters—without regard to race, color, ancestry, religion, sex, national origin, age, disability, protected veteran status, marital status, sexual orientation, genetic information, citizenship, gender identity and expression, parental status, or other legally protected characteristics or conduct.