Senior Business Analyst

Healthy Jeena Sikho; Mohali; On-site; INR 1,200,000 - 2,200,000; Full time

Job summary

Healthy Jeena Sikho in Mohali is seeking a Senior Business Analyst to analyze business processes, gather requirements, and translate them into actionable plans for cross-functional teams. You will work with leadership, operations, technology, and customer support to streamline workflows and drive scalable growth.

The role requires strong analytical and communication skills, plus experience in process mapping and data visualization tools to support performance improvement and regulatory alignment.

Qualifications

• Strong analytical skills to interpret data, identify trends, and support data-driven decision-making.
• Experience in Business Analysis and Requirements gathering to translate stakeholder needs into clear specifications.
• Experience in Business Process mapping, optimization, and documentation to improve efficiency and service quality.
• Excellent Communication skills for stakeholder management, cross-functional collaboration, and clear reporting.

Responsibilities

• Analyze business processes and translate them into actionable plans for cross-functional teams.
• Gather and document requirements from stakeholders and translate into specifications.
• Evaluate data and performance metrics to identify opportunities for operational improvement.
• Collaborate with leadership, operations, technology, and customer support to streamline workflows.
• Prepare reports and presentations; facilitate review meetings and ensure alignment with objectives and regulatory standards.

Skills

Analytical skills

Requirements gathering

Process mapping

Cross-functional collaboration

Data visualization

Communication skills

Prioritization

Education

Bachelor’s degree

Master’s degree

Tools

Excel

Zoho Analytics

BigQuery

N8N

Supabase

Claude

Job description

Company Description

Healthy Jeena Sikho is India’s fastest-growing home healthcare company, focused on making assisted living affordable, dignified, and accessible for families across the country. The organization provides comprehensive home healthcare solutions, including hospital beds, oxygen machines, CPAP/BiPAP devices, wheelchairs, mobility aids, and related equipment, delivered and serviced at patients’ homes. Founded from real caregiving experiences and gaps in the healthcare system, the company is driven by a mission to bring hospital-level care home with empathy, transparency, and speed. Healthy Jeena Sikho has supported over 120,000 families in more than nine cities through a strong logistics network, verified online presence, and a trained support team. Its promise includes transparent pricing, same‑day delivery in major cities, 24x7 customer support, and flexible rental and purchase options.

Role Description

The Senior Business Analyst role is a full-time, on‑site position based in the Mohali district. The Senior Business Analyst will analyze business processes, gather and document requirements from stakeholders, and translate them into clear, actionable plans for cross‑functional teams. This role includes evaluating data and performance metrics, identifying opportunities for operational improvement, and recommending solutions that support strategic goals in the home healthcare and assisted living space. The Senior Business Analyst will collaborate closely with leadership, operations, technology, and customer support teams to streamline workflows, enhance service delivery, and support scalable growth. The role also involves preparing reports and presentations, facilitating review meetings, and ensuring that implemented changes align with business objectives and regulatory standards.

Qualifications

• Strong Analytical Skills to interpret data, identify trends, and support data-driven decision-making.
• Demonstrated expertise in Business Analysis and Business Requirements gathering to translate stakeholder needs into clear specifications.
• Experience in Business Process mapping, optimization, and documentation to improve efficiency and service quality.
• Excellent Communication skills for stakeholder management, cross-functional collaboration, and clear reporting.
• Bachelor’s or master’s degree in Business, Management, Engineering, Healthcare Administration, or a related field.
• Proven experience (typically 3+ years) in a business analyst or similar role, preferably in healthcare, healthtech, logistics, or service operations.
• Proficiency with business analysis tools, data visualization platforms, and productivity software (e.g., Excel, Zoho Analytics, Biq Query, N8N, Supabase, Claude, project management tools).
• Strong problem-solving skills, attention to detail, and the ability to prioritize and manage multiple initiatives in a fast-growing environment.
• Comfort working on‑site in the Mohali and collaborating closely with operational and customer-facing teams.