Senior Associate Transaction & Processing

Trimont; Bagaluru; On-site; INR 600,000 - 800,000; Full time

Job summary

Trimont is seeking a qualified candidate responsible for reviewing loan documents, calculating fees and penalties, and approving payoff requests. This role requires strong expertise in loan servicing and administrative skills to lead project teams.

Candidates must hold a University degree and have over 4 years of relevant experience. Trimont values diversity and maintains a drug-free policy within a supportive workplace.

Qualifications

• 4+ years of experience in Loan Servicing or equivalent.
• Strong verbal and written communication skills.
• Demonstrated capacity to work in a fast-paced environment.

Responsibilities

• Review and approve payoff calculations and loan servicing documentation.
• Identify and initiate process improvement initiatives.
• Provide training and guidance to less experienced peers.

Skills

Loan Servicing

Communication Skills

Organizational Skills

Attention to Detail

Ability to Work Independently

Education

University Master's/Bachelor’s Degree in Business

Job description

Job Summary

This position is responsible for reviewing loan documents, obtaining payoff approval, calculating fees and penalties, and completing payoff request. Create and disseminate various production and quality reports on a daily and monthly basis. Good understanding on Loan servicing and provide subject matter expertise on reviewing complex loan documentation language. Approving Payoff calculations done by analysts, cash action forms and escrow disbursements.

Responsibilities

• Approving Payoff Calculations done by analysts involving Yield Maintenance calculations using Discounted cash flow techniques and interest calculations, cash action forms and escrow disbursements.
• Identify Process Improvement Initiatives.
• Service commercial real estate loans including construction and problem loans and may include commercial real estate agency loans.
• Monitor collateral and prepare payoff quotes, releasing collateral, prepare cash action forms and disbursement of escrows.
• Review moderately complex loan servicing documentation language and modifications.
• Coordinate and reconcile all loan advances and payments with internal record system and member banks.
• Provide subject matter expertise and interpretation of procedures to less experienced individuals
• Determine appropriate course of action and conduct investigative steps to fully identify customer Issues.
• Perform complex administrative and customer support tasks by managing daily schedules, and providing work direction to the team.
• Provide training and guidance to less experienced peers in interpreting and understanding loan documents as wells as managing cross group projects.
• Research, respond and to resolve to the raised concerns from the stakeholders.
• Prioritize work and provide day to day work leadership and mentorship to support team.
• Lead or contribute to customer issue resolutions that require coordination amongst various teams.
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• Exercise independent judgement while developing the knowledge to understand function, policies, procedures, and compliance requirements.
• Assist in setting performance standards and recommend process or policy improvements to enhance customer satisfaction.
• Respond independently to complaints escalated at the highest level.
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Required Qualifications

• University Masters/bachelor’s degree in business or related discipline
• 4+ Years of Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training and education.
• Certifications in Commercial Mortgage Servicing is an added advantage.
• Strong verbal and written communication skills are crucial for engaging with candidates and hiring managers.
• Demonstrated capacity to achieve results in a fast-paced, high-volume, and dynamic setting.
• Organizational and administrative skills that reflect attention to detail and the ability to prioritize amidst competing demands.
• Strong work ethic and a sense of urgency.
• Skilled in managing sensitive information while upholding privacy.
• Handling workload and special projects efficiently.
• Ability to work both independently and within a team environment.

Trimont is an equal opportunity employer, and we're proud to support and celebrate diversity in the workplace. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please contact us. We are proud to maintain a drug-free policy, ensuring that our community is a secure and productive space for all our team members.