Senior Associate, Product Manager PLAP, Consumer Banking Group

China, Beijing Branch; Mumbai; On-site; INR 1,800,000 - 2,800,000; Full time

Job summary

Unknown Regional Office Mumbai is seeking a Product Manager to lead the LAP portfolio. You will craft product strategy, conduct market research, and monitor KPIs to guide growth and profitability.

Collaborate with Sales, Credit, Operations, Legal, Compliance and Marketing to ensure seamless delivery, training, and effective collateral. Drive process improvements and ensure regulatory compliance in a fast-paced environment.

Qualifications

• Bachelor's degree in Business Administration, Finance, Marketing, or related field; MBA preferred.
• 5+ years in product management within banking/financial services with LAP/secured lending focus.
• Strong analytical and problem-solving abilities; able to interpret data and make data-driven decisions.
• Excellent communication and interpersonal skills; able to influence and collaborate with diverse stakeholders; regulatory awareness.

Responsibilities

• Develop and execute a comprehensive product strategy for LAP portfolio aligned with business objectives and market trends.
• Conduct market research and competitive analysis to identify growth opportunities and best practices adoption.
• Monitor KPIs including portfolio growth, disbursals, asset quality, customer acquisition channels and profitability.
• Perform reject analysis on cases dropped by credit to identify trends and process improvements.

Skills

Analytical skills

Data-driven decisions

Communication

Stakeholder management

Regulatory knowledge

Multitasking

Education

Bachelor's degree in Business Administration, Finance, Marketing, or related field

Job description

Key Responsibilities

• Product Strategy, Market analysis:
  • Develop and execute a comprehensive product strategy for the LAP portfolio, aligning with overall business objectives and market trends.
  • Conduct in-depth market research and competitive analysis to identify growth opportunities and adoption of best practices
  • Monitor and analyze key performance indicators (KPIs) such as portfolio growth, disbursals, asset quality, customer acquisition channels, and profitability
  • Perform reject analysis on cases dropped by credit to identify trends and areas for process improvement.
• Stakeholder Management & On-ground Support:
  • Collaborate closely with various internal stakeholders including Sales, Credit, Operations, Legal, Compliance, and Marketing teams to ensure seamless product delivery and support.
  • Provide on-ground support to sales teams, branches and other relevant stakeholders to facilitate product understanding and address operational challenges.
  • Work with the Sales team to develop effective sales strategies, training programs, and marketing collateral
  • Engage with external partners and vendors as needed to enhance product capabilities and service delivery.
• Process Improvement & Funnel Efficiency:
  • Work on implementing new processes to drive funnel efficiency and improve conversion rates.
  • Gather customer feedback and insights to inform product enhancements and ensure high levels of customer satisfaction.
• Risk & Compliance:
  • Ensure compliance with relevant regulatory guidelines, internal policies, and risk management frameworks
  • Work with Risk and Compliance teams to assess and mitigate risks associated with the LAP portfolio.

Qualifications

• Education: Bachelor's degree in Business Administration, Finance, Marketing, or a related field. An MBA or equivalent advanced degree is preferred.
• Experience:5+ years of experience in product management within the banking or financial services industry, with a strong focus on secured lending.Proven experience in managing Loan Against Property (LAP) or secured lending products is essential.
• Skills:Strong analytical and problem-solving skills, with the ability to interpret complex data and make data-driven decisions.Excellent communication, presentation, and interpersonal skills, with the ability to influence and collaborate with diverse stakeholders.In-depth understanding of the Indian consumer lending market, regulatory environment, and competitive landscape.Ability to manage multiple projects simultaneously in a fast-paced environment.

Location: Regional Office Mumbai

Job: Product Management

Schedule: Regular

Employee Status: Full time