Senior Associate, LAP Product Manager

DBS Bank; Mumbai; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

DBS Bank in Mumbai seeks a LAP Product Manager to lead the product strategy for the Loan Against Property portfolio within Consumer Banking. You will analyze markets, align with business goals, and drive growth through data-driven decision making and cross-functional collaboration.

You will work closely with Sales, Credit, Operations, Legal, Compliance and Marketing to deliver compelling LAP solutions, manage risk, and enhance customer satisfaction in a fast-paced banking environment.

Qualifications

• Bachelor's degree in Business Administration, Finance, Marketing, or related field.
• MBA or equivalent advanced degree preferred.
• 5+ years of product management experience in banking/financial services.
• Experience managing LAP or secured lending products.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Deep understanding of Indian consumer lending market and regulatory landscape.
• Ability to manage multiple projects in a fast-paced environment.

Responsibilities

• Develop and execute a comprehensive product strategy for the LAP portfolio aligned with business objectives.
• Conduct market research and competitive analysis to identify growth opportunities.
• Monitor KPIs such as portfolio growth, disbursals, asset quality, and profitability.
• Perform reject analysis to identify process improvement opportunities.
• Collaborate with Sales, Credit, Operations, Legal, Compliance, and Marketing for product delivery.
• Provide on-ground support to sales teams, branches, and stakeholders.
• Work with Sales to develop sales strategies and marketing collateral.
• Engage with external partners to enhance product capabilities and service delivery.
• Implement new processes to drive funnel efficiency and improve conversions.
• Gather customer feedback to inform product enhancements and customer satisfaction.
• Work with Risk and Compliance to assess and mitigate LAP portfolio risks.

Skills

Product strategy

Market analysis

Stakeholder management

Analytical skills

Communication skills

LAP experience

Regulatory knowledge

Education

Bachelor's degree in Business Administration, Finance, Marketing, or related field

MBA or equivalent advanced degree

Job description

Role & responsibilities

LAP Product Manager, Consumer Banking

Key Responsibilities

• Product Strategy, Market analysis:
• Develop and execute a comprehensive product strategy for the LAP portfolio, aligning with overall business objectives and market trends.
• Conduct in-depth market research and competitive analysis to identify growth opportunities and adoption of best practices
• Monitor and analyze key performance indicators (KPIs) such as portfolio growth, disbursals, asset quality, customer acquisition channels, and profitability
• Perform reject analysis on cases dropped by credit to identify trends and areas for process improvement.
• Stakeholder Management & On-ground Support:
• Collaborate closely with various internal stakeholders including Sales, Credit, Operations, Legal, Compliance, and Marketing teams to ensure seamless product delivery and support.
• Provide on-ground support to sales teams, branches and other relevant stakeholders to facilitate product understanding and address operational challenges.
• Work with the Sales team to develop effective sales strategies, training programs, and marketing collateral
• Engage with external partners and vendors as needed to enhance product capabilities and service delivery.
• Process Improvement & Funnel Efficiency:
• Work on implementing new processes to drive funnel efficiency and improve conversion rates.
• Gather customer feedback and insights to inform product enhancements and ensure high levels of customer satisfaction.
• Risk & Compliance:
• Ensure compliance with relevant regulatory guidelines, internal policies, and risk management frameworks
• Work with Risk and Compliance teams to assess and mitigate risks associated with the LAP portfolio.

Preferred candidate profile

Qualifications

• Education: Bachelor's degree in Business Administration, Finance, Marketing, or a related field. An MBA or equivalent advanced degree is preferred.
• Experience:
• 5+ years of experience in product management within the banking or financial services industry, with a strong focus on secured lending .
• Proven experience in managing Loan Against Property (LAP) or secured lending products is essential.
• Skills:
• Strong analytical and problem-solving skills, with the ability to interpret complex data and make data-driven decisions.
• Excellent communication, presentation, and interpersonal skills, with the ability to influence and collaborate with diverse stakeholders.
• In-depth understanding of the Indian consumer lending market, regulatory environment, and competitive landscape.
• Ability to manage multiple projects simultaneously in a fast-paced environment.