Senior Associate – IT Operations

Gemological Institute of America; Surat; On-site; INR 650,000 - 1,000,000; Full time

Job summary

Gemological Institute of America is seeking a Senior Associate – IT Operations in Surat, India to support infrastructure services and IT operations across campuses and the regional team. The role focuses on incident management, service requests, and ensuring uptime for critical systems.

The ideal candidate will have hands-on experience with IT operations, familiarity with ITIL processes, and a customer-focused approach to deliver reliable technology services in a fast-paced environment.

Job description

## Senior Associate – IT OperationsApplylocations: Surat, Indiatime type: Full timeposted on: Posted 3 Days Agojob requisition id: R0011447**Disclaimer:** This job description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification and it may be changed by management at any time. Other duties may also apply. Nothing in this job description changes the at-will employment relationship existing between the Company and its employees.### About Us**Why Work at GIA?** Working at GIA means you can express your passion for gemstones and make a difference. GIA employs more than 3,000 people around the world. Some are educators who are committed to teaching. The rest are highly skilled professionals representing almost every aspect of the business world. This diverse and highly talented group works as a team to fulfill the Institute's mission to protect the public by setting and maintaining universal standards for gemstone evaluation. **Couldn’t find what you are looking for? Send us your CV at [e-mail] and we will revert whenever there’s a suitable opening!** We welcome you to explore your career path in GIA! **Pre-Employment Requirements:** • Applicants and new hires are subject to background checks as per the company policy, this will include reference checks, address, education verification, police verification and work history verification. **Equal Opportunity** • GIA is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, marital status, age, disability, or veteran’s status. • Please review our current available positions. Due to the high volume of resumes we receive daily, we regret that we cannot personally contact every applicant. Candidates whose experience closely matches our qualification requirements will be contacted by GIA's Human Resources department and invited for an interview. Thank you for your interest.