Senior Associate, Incentive Compensation Inquiry & Data Operations

Biopharma Careers; Hyderabad; On-site; INR 1,000,000 - 1,800,000; Full time

Job summary

Amgen in Hyderabad, India, is seeking a Senior Associate, Incentive Compensation Inquiry & Data Operations to manage inquiries, resolve data issues, and deliver analytics for field leadership.

You will drive data stewardship, govern IC data, and collaborate with cross-functional teams to improve payout accuracy and reporting. A Master’s or Bachelor’s with relevant IC experience is required, along with strong Excel, SQL, and BI skills.

Qualifications

• Master’s degree with 1+ years in Incentive Compensation.
• Bachelor’s degree with 3+ years in Incentive Compensation.
• Experience with BI tools (Power BI/Tableau) and data visualization a plus.

Responsibilities

• Act as primary contact for IC inquiries on metrics and payouts.
• Investigate inquiries with data-backed communication.
• Analyze inquiry trends and identify improvement opportunities.
• Resolve data discrepancies affecting IC calculations.
• Partner with cross-functional teams on root causes and fixes.
• Maintain documentation of issues and lessons learned.
• Design data governance policies and impact analyses.
• Create dashboards and reports for leadership.
• Translate data into clear narratives for decision-making.

Skills

Incentive compensation

Commercial operations

Sales analytics

Data governance

Data quality

SOX compliance

Cross-functional collaboration

Education

Master's degree

Bachelor's degree

Tools

Excel

SQL

Power BI

Tableau

Qlik

Job description

Career Category

Sales & Marketing Operations

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission, to serve patients living with serious illnesses, drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas – Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Senior Associate, Incentive Compensation Inquiry & Data Operations

What you will do

Let’s do this. Let’s change the world. In this vital role the Senior Associate, Incentive Compensation Inquiry & Data Operations will focus on managing inquiries, solving complex data challenges, maintaining data stewardship standards, and delivering ad-hoc analytics to support field and leadership decisions.

Responsibilities

• Inquiry Management: Act as the primary point of contact for inquiries related to incentive metrics, payouts, and plan interpretation.
• Inquiry Management: Investigate and resolve inquiries promptly with clear, data-backed communication.
• Inquiry Management: Track and analyze inquiry trends to identify process or data improvement opportunities.
• Inquiry Management: Demonstrated ability to manage inquiries with professionalism, empathy, and data-driven precision to ensure a positive stakeholder experience.
• Data Challenges and Resolution: Identify, research, and resolve data discrepancies impacting IC calculations or field reporting.
• Data Challenges and Resolution: Partner with cross-functional teams to correct root causes and implement preventive solutions.
• Data Challenges and Resolution: Maintain documentation of issue resolution and lessons learned for continuous improvement.
• Data Stewardship: Collaborate with internal teams to evaluate impact(s) of data changes.
• Data Stewardship: Design and document impact analyses and work with other teams to execute.
• Data Stewardship: Define in coordination necessary data remediations, next steps, and appropriate communications with stakeholders.
• Data Stewardship: Influence, design, and document data governance policies, standards, and procedures for IC data.
• Data Stewardship: Continually improve and define data quality measures for IC use with internal data teams to understand and evaluate the impact of data change and customer master changes.
• Data Stewardship: Validate data source requirements, highlight applicable risks and mitigations, and define review schedules.
• Data Stewardship: Understand and interpret data ingestion quality checks which have IC impact.
• Ad-hoc Analytics: Conduct analytical deep dives and ad-hoc reporting on performance, attainment, and payout trends.
• Ad-hoc Analytics: Create and automate dashboards or reports to provide actionable insights for business leaders.
• Ad-hoc Analytics: Translate complex data into clear narratives that support decision‑making.

This foundational IC knowledge enables the role to support end-to-end operations with accuracy, consistency, and strategic insight: Possesses a comprehensive understanding of end-to-end Incentive Compensation operations, including plan design, goal setting, contest administration, payout calculation, and performance analytics.

Basic Qualifications

• Master’s degree & 1+ years of experience in Incentive Compensation.
• Bachelor’s degree & 3+ years of experience in Incentive Compensation.

Preferred Qualifications

• 5+ years of experience in Incentive Compensation, Commercial Operations, or Sales Analytics, ideally within the biopharmaceutical or life sciences industry.
• Proven expertise in incentive compensation processes, including plan administration, data validation, payout calculation, and inquiry management.
• Expertise in various data sources - XPO, XPO PD, 867, 844, SP contract data, XPO supplemental, Hub Data, etc.
• Proficiency with IC systems and tools, along with strong working knowledge of Excel and SQL.
• Experience with data visualization and reporting tools (e.g., Power BI, Tableau, or Qlik) to provide clear and actionable insights.
• Strong understanding of data stewardship principles, including data accuracy, governance, and compliance (SOX or equivalent).
• Excellent analytical and problem‑solving skills with a track record of investigating data discrepancies and identifying root causes.
• Demonstrated ability to collaborate effectively with global teams.
• Clear and professional verbal and written communication skills, with the ability to explain complex IC concepts to non-technical audiences.
• High attention to detail, accountability, and the ability to manage multiple priorities in a fast‑paced, dynamic environment.
• Strong interpersonal and teamwork skills, with the ability to partner across functions.

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

• In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.