Senior Associate, Channel Relationship Manager ( Portfolio ), Small Medium Enterprises

DBS Bank Ltd; Gurugram District; Vor Ort; INR 6.000.000 - 9.000.000; Vollzeit

Zusammenfassung

DBS Bank Ltd in Gurgaon is seeking a senior Relationship Manager for Corporate Banking to drive liabilities growth with NTB clients and nurture existing SME portfolios. You will position a range of cash management, trade finance, and deposit products to meet client needs.

The role requires 10+ years in SME banking, strong relationship skills, and knowledge of KYC and regulatory standards. You will collaborate with product, operations, and risk teams to deliver tailored financial solutions and

Qualifikationen

• Post graduate or equivalent degree with experience in banking and sales.
• Experience in selling banking/ NBFC financial products is desirable.
• Knowledge of cash management and transaction banking is required.

Aufgaben

• Acquire NTB customers and nurture portfolio clients to scale liabilities business in SME.
• Drive liabilities sales through NTB acquisition of liabilities clients for operating accounts and term deposits.
• Stay updated on network offerings and communicate solutions to clients.

Kenntnisse

Relationship management

Cash management

Trade finance

KYC awareness

Sales process

Mid-market/ SME knowledge

Ausbildung

Post graduate degree

Experience in banking / NBFC sales

Tools

MS Office

Jobbeschreibung

Business Function

Corporate Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing relationships with its customers in the region that are based on account relationship management, service differentiation, product development and rigorous credit standards.

Business Function

Corporate Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing relationships with its customers in the region that are based on account relationship management, service differentiation, product development and rigorous credit standards.

Job Purpose

• To acquire New-to-bank (NTB) customers and nurture given portfolio clients in order to scale our liabilities business in SME

Key Accountabilities

• Drive Liabilities Sales through NTB acquisition of Liabilities clients for operating accounts, term deposits and other transaction banking products in line with the targets set out.
• Keep yourself updated on various offerings available in the network

Job Duties & Responsibilities

• Be an avid advocate of DBS Banking and be very well versed in our positioning, competitive advantage and be able to recommend the right solutions based on customers’ needs
• Ensure timely updates are given in various forms

Requirements

• Good understanding of the sales process through preferably prior portfolio management experience of 10+ years
• Prior Liabilities, Cash Management, Trade and Foreign Exchange selling experience is desirable
• Market knowledge and experience in the Mid-market / SME segment, with reference to customer preferences and requirement would be preferable.

Education / Preferred Qualifications

• A post graduate or equivalent degree (with experience / understanding of banking and sales), Computer proficiency (Acquaintance with internet and MS Office) with relevant experience of selling in banking /NBFC financial products.

Core Competencies

• Customer-centric, not product-centric
• Good technical knowledge of cash management/ transaction banking business
• Good team worker
• Good customer and relationship management skills.
• Good interpersonal and communications skills.
• Good problem solving, planning & organising skills. Planning, scheduling and monitoring deliverables, within a stipulated time frame using effective methods
• Well versed in AML risk

Technical Competencies

• Basic understanding of Trade and Foreign exchange banking products and associated technology platforms and operational procedures
• Understanding of regulatory guidelines on banking issued by MAS and by RBI (local regulations in India) and local laws and regulations that impact businesses in general. Understanding of KYC requirements are critical.
• Knowledge of financial markets and products to assist in meaningful dialogue with clients

Work Relationship

• Possess good working relationship and a high degree of team spirit and cooperation with relationship group as well as service partners in the bank such as Product Mgt, Operations, Finance, Legal etc, so as to ensure seamless delivery of products to clients
• Establish rapport with our clients so as to win their business, confidence and trust

DBS India - Culture & Behaviors

DBS is committed to building a culture where all employees are valued, respected and their opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Expected value driven behaviors are:

• Demonstrate Business Performance through PRIDE 2.0 Value Based Propositions
• Ensure Customer Focus by Delighting Customers & Reduce Complaints.
• Build Pride and Passion to Protect, Maintain and Enhance DBS’ Reputation
• Enhance Self Knowledge, Skills and develop Competencies aimed at continuous improvement
• Maintain the Highest Standards of Honesty and Integrity.

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Location

Gurgaon-DBIL

Job

Relationship Management

Schedule

Regular

Employee Status

Full time