Senior Associate - Business Continuity

TIAA; Mumbai; On-site; INR 1,400,000 - 2,100,000; Full time

Job summary

Senior Associate - Business Continuity in Mumbai, India, leads the development and implementation of continuity programs to minimize disruption from disasters, cyber threats, or attacks. You will assess risks, design recovery plans, and run tests to ensure quick resumption of critical functions.

The role emphasizes training and awareness, evaluating plans for improvements, ensuring regulatory compliance, and guiding junior team members within the organization.

Qualifications

• University degree preferred.
• 5+ years of experience in business continuity or risk management.
• Experience in testing and implementing continuity plans.

Responsibilities

• Develop and maintain business continuity plans to ensure critical functions stay running during emergencies.
• Evaluate continuity plans for improvement and risk mitigation opportunities.
• Facilitate training and awareness of continuity plans across departments.
• Perform periodic testing of continuity plans to ensure timely recovery.
• Test and revise disaster recovery strategies against real scenarios.
• Recommend methods to resolve safety, operations, or compliance interruptions.
• Ensure compliance with applicable laws and regulations.
• Coach and delegate work to junior analysts.

Skills

Business Acumen

Business Continuity Planning

Collaboration

Conflict Management

Consultative Communication

Critical Thinking

Detail-Oriented

General Risk Management

Risk Mitigation

TIAA Products/Services Acumen

Education

University (Degree) Preferred

Job description

Senior Associate - Business Continuity - IN

The Senior Associate, Business Continuity job is responsible for the development and implementation of business continuity programs to mitigate impact on business operations of potential adverse conditions due to natural or structural disasters, acts of terror/war, and cyber attacks. This job evaluates risks and analyzes potential losses while developing solutions through testing various disaster recovery plans. This job is also responsible for performing periodic testing of business continuity plans to ensure that the organization can recover from losses in an efficient and timely manner.

Key Responsibilities And Duties

• Develops and maintains business continuity plans and strategies to ensure continuity of critical functions during and following an emergency or disaster.
• Evaluates business continuity plans to identify opportunities for strategic improvement or mitigation of business interruption.
• Develops and facilitates training and awareness education of business continuity plans to departments across the organization.
• Performs periodic testing of business continuity plans to ensure efficient and timely resumption of critical functions and the return to normal operations.
• Tests and revises disaster recovery strategies to ensure effectiveness against real situations.
• Recommends methods to enable resolution of safety, operations, or compliance interruptions.
• Ensures compliance with applicable federal, state and local laws and regulations.
• Coaches, reviews, and delegates work to lower level business continuity analysts.

Educational Requirements

• University (Degree) Preferred

Work Experience

• 5+ Years Required; 7+ Years Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level

8IC

Related Skills

Business Acumen, Business Continuity Planning, Collaboration, Conflict Management, Consultative Communication, Critical Thinking, Detail-Oriented, General Risk Management, Risk Mitigation, TIAA Products/Services Acumen

Company Overview

TIAA Global Capabilities was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA Global Capabilities is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space.

Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.

We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

Our Culture of Impact

At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen’s entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways—because when our people succeed, our impact on clients’ lives grows stronger.

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