Senior Associate/Assistant Manager Field Sales Lucknow

Dsv Air & Sea SAU; Lucknow; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Dsv Air & Sea SAU is seeking a Senior Associate/Assistant Manager – Field Sales in Lucknow to develop prospect business across DSV trade lanes. You will build and maintain customer relationships through regular visits, follow up on quotations, and drive KPI targets with a focus on growth in air and sea freight services.

The role requires 5+ years of experience, a Graduate/MBA, and strong English communication.

Qualifications

• 5+ years of work experience in relevant field.
• Experience in an international company within a matrix organization.
• Graduate or MBA qualification.

Responsibilities

• Develop prospect business on DSV trade lanes and grow assigned routes.
• Build relations with prospects and existing customers through regular client visits.
• Negotiate and close deals to achieve GP and volume targets.
• Submit weekly sales visit plans and report activities.

Skills

Fluent English

Education

Graduate/MBA

Tools

Microsoft Dynamics

Microsoft Office

Job description

Senior Associate/Assistant Manager– Field Sales

Purpose of the position

To develop prospect business in particular route pairings (country to country or trade to market pairs) within the DSV Trade Lanes and responsible for growing the assigned routes based on an aligned sales plan, customer target list and personal KPI’s.

Key Tasks

• Process Inquiries for all the products (Air & Sea freight –Origin & Destination charges)
• Preparation of Standard Operating Procedures - SOP/IOP in collaboration with internal stake holders and lead the account transition through a coordinated implementation with stake holders
• To ensure a mutually signed‑off SOP is in place between client and organization within 2 days of account onboarding (signed‑off has to be done by sales, customer service & operations)
• Report Sales activity into the CRM tool
• 50 open opportunities from 30 customers in CRM
• Submit weekly sales visit plan to the line manager
• Pursue activities to achieve set KPI’s
• Filling of CAF/SME as prescribed by the organization
• Any other task assigned by the management

Business Development

• To do Sales activity for DSV Air and Sea Pvt Ltd for the particular region.
• Build business relations with prospects & existing customers by regular client visits.
• Follow‑up on quotations and obtain customer feedback.
• Negotiate and close deals.
• Achieve set individual GP & volume target set by management.
• Generate sales leads for overseas branches.
• To work towards achieving set sales KPI’s of the branch.
• To jointly work with the team in trade lane development.
• To perform regular market surveys and gauge the market pulse and keep abreast with the moves of the competition.
• To collect regular feedback from customers to gauge customer delight and effect improvement wherever necessary.

Decision Making Authority

Authorities as delegated by the Regional Sales Manager / Territory Sales Manager, in accordance with DSV standards and guidelines.

Functional Knowledge

• Good knowledge of our products and the global trade lanes.
• Good knowledge of procurement and capacity management for air and ocean; profound knowledge of market trends and opportunities in various sectors.
• Taking responsibility & initiating action: Accepts responsibility for own actions and decisions; recognizes problems and takes initiative and calculated risks; works independently and takes on new responsibilities and/or additional work.
• Solving problems & making decisions: Recognizes problems and recommends solutions; makes timely and quality decisions based on sound facts.
• Focusing on customers: Develops relationships with customers; continually focuses on and responds to customers (external and internal) current and future needs; listens to and understands customer needs; deals with customer complaints effectively.
• Working with others: Works as an effective and productive member of the team; acknowledges conflict and resolves interpersonal issues; respects other opinions and provides and shares information; uses informal relationships for support and as a resource.
• Generating new ideas & embracing change: Demonstrates openness to new ideas; adapts to and supports change; comes up with useful ideas to improve the way we do things.
• Delivering results: Is able to prioritize tasks and to plan and organize own work; delivers comprehensive results in an accurate, reliable, complete and timely manner; deals with obstacles and looks for solutions.

Educational background / Work experience

• 5+ years of work experience (minimum).
• Gathering and analyzing market data (various industries).
• Worked in an international company within a matrix organization.
• Graduate/MBA.

Language Skills

• Fluent in English (written and spoken).
• Other languages (written and spoken) preferred.

Computer Literacy

• Good knowledge of Microsoft® Office Software (Excel®, Word, PowerPoint® and others).
• Good knowledge of Customer Relationship Management tools, Microsoft Dynamic Tools.