Senior Analyst – Operations Risk Management

Jobtailor; Gurugram District; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Jobtailor seeks a detail-focused Reporting & Analytics professional in Gurugram to own executive reporting packages, dashboards, scorecards, and governance materials for Issues & Events leadership. You will analyze data to identify trends and risks, validate methodologies, and collaborate with ORM, control teams, and business units to deliver accurate, timely insights.

Proficiency in Excel and PowerPoint, plus Tableau/Power BI, SQL or Python, is required; knowledge of AI-assisted methods is a

Qualifications

• Experience in reporting, analytics, governance, risk management, or related functions.
• Strong analytical and problem-solving skills with the ability to translate data into insights.
• Experience preparing executive-level reporting, dashboards, or management information.
• Strong written and verbal communication, with clear data storytelling.

Responsibilities

• Own and deliver executive reporting packages, dashboards, scorecards, and governance materials for Issues & Events leadership.
• Analyze data to identify trends, risks, and root-cause themes for management insights.
• Lead data validation, methodology checks, and quality reviews to ensure outputs are accurate and standards-aligned.
• Collaborate with ORM, business units, control teams, and support functions to align reporting narratives.

Skills

Data Analysis

Reporting Methodology

Issue Management

Event Management

Risk Metrics

Quality Review

Trend Identification

Root-Cause Analysis

Metric Governance

Data Validation

Education

Bachelor's/Master’s degree from a reputed Tier 1 institute

Tools

Tableau

Power BI

SQL

Python

Excel

PowerPoint

AI-Powered Tools

Job description

• Own and deliver assigned executive reporting packages, dashboards, scorecards, and governance materials for Issues & Events leadership and forums.
• Analyze issues and events data to identify trends, emerging risks, risk concentrations, root-cause themes, and management insights.
• Lead data validation, methodology checks, and quality review routines to ensure reporting outputs are accurate, complete, and aligned with approved standards.
• Partner with ORM, business units, control teams, and support functions to gather inputs, resolve data questions, and align on reporting narratives.
• Support metric governance, including metric definitions, methodology documentation, change tracking, and reporting consistency across deliverables.
• Prepare ad hoc analyses and leadership-ready insights to support strategic priorities, governance discussions, and executive requests.
• Identify and implement reporting enhancements, automation opportunities, and process improvements to improve efficiency, transparency, and scalability.
• Provide guidance to junior colleagues by sharing reporting knowledge, reviewing outputs, and promoting consistent execution standards.

Requirements

• Experience in reporting, analytics, business insights, governance, operational risk, issue management, event management, or a related function.
• Strong analytical and problem-solving skills, with the ability to interpret complex data and develop clear business insights.
• Experience preparing executive-level reporting, presentations, dashboards, or management information.
• Strong written and verbal communication skills, including the ability to explain data, assumptions, and key messages clearly.
• Proficiency in Excel and PowerPoint; experience with reporting, visualization, database, or business intelligence tools.
• Comfortable leveraging AI-powered tools and solutions responsibly to enhance productivity, strengthen analysis, and improve the quality of outcomes, while adhering to organizational policies, data privacy requirements, and ethical AI practices.
• Ability to manage multiple priorities, operate independently, and deliver high-quality work in a fast-paced, matrixed environment.
• Bachelor's/Master’s degree from a reputed Tier 1 institute.

Preferred Qualifications

• 3+ Years of Experience within Operational Risk Management, Issues Management, Events Management, Governance, or related second-line risk functions.
• Familiarity with risk metrics, governance reporting, executive reporting practices, and reporting methodology documentation.
• Experience with Tableau, Power BI, SQL, Python, data visualization, reporting automation, or similar tools.
• Knowledge of American Express governance processes, risk frameworks, operational risk programs, or reporting standards.
• Demonstrated ability to influence stakeholders, drive process improvements, and maintain strong control discipline across reporting deliverables.

Core Competencies

Demonstrates expertise in reporting, analytics, and operational risk management, with a strong focus on delivering executive-level insights and governance materials. Proficient in data analysis, visualization, and process improvement to enhance reporting efficiency and quality.

Highest-signal resume keywords

• Reporting And Analytics
• Operational Risk Management
• Data Visualization
• Executive-Level Reporting
• Process Improvement

ATS Optimization Keywords

Hard Skills

• Data Analysis
• Reporting Methodology
• Issue Management
• Event Management
• Risk Metrics
• Quality Review
• Trend Identification
• Root-Cause Analysis
• Metric Governance
• Data Validation

Soft Skills

• Analytical Skills
• Problem-Solving
• Written Communication
• Verbal Communication
• Stakeholder Influence

Industry Keywords

• Governance
• Operational Risk
• Risk Frameworks
• Reporting Standards
• Control Discipline

Tools & Technologies

• Excel
• PowerPoint
• Tableau
• Power BI
• SQL
• Python
• Business Intelligence Tools
• AI-Powered Tools
• Reporting Automation
• Data Visualization Tools