Senior Analyst KYC - Compliance - Bangalore, India

Societe Generale SA; Bengaluru; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Societe Generale SA in Bengaluru is seeking a QA specialist to ensure KYC file quality in line with Global KYC standards. You will review customer files, resolve QA disputes, and drive improvements across risk-based KYC processes.

The role requires 3–5 years of KYC experience, familiarity with screening tools, and strong MS Office skills. You will collaborate with training and SME teams and support ongoing quality assurance initiatives.

Qualifications

• Undergraduate or postgraduate in Commerce or Science.
• 3–5 years of relevant KYC experience.
• Familiarity with risk-based KYC and client risk assessment.
• Experience with screening tools used in wholesale banking.
• Proficient in MS Excel, PowerPoint and Word.

Responsibilities

• Perform quality review of customer files and QA framework adherence.
• Provide resolutions for disagreements during QA reviews.
• Create error logs and coordinate with training to bridge gaps.
• Report quality observations and risk areas to function leads.
• Identify process improvements aligned with KYC standards.
• Track QA observations with LOA and QC management.
• Conduct root cause analysis to support KYC quality.
• Formulate recommendations to raise overall quality.
• Maintain continuous improvement and lead calibration calls.

Skills

MS Excel

MS Access

PowerPoint

MS Word

Quality assurance

KYC knowledge

Education

Undergraduate or Postgraduate in Commerce/Science

Tools

Screening tools

Job description

Responsibilities

• Perform quality review of customer files that have been completed and reviewed by a team's specific QC.
• Provide resolution in case of any disagreement while performing QA.
• Perform QA based on the defined QA framework for sample size and create error logs identifying knowledge gaps between QC Analysts and analysts. Coordinating with training partners/SME team to bridge the gaps.
• Reporting on quality aspects - categories and types of errors, error severity, etc.
• Provide weekly updates to all Function leads on the quality observations.
• Identifies areas of risk and make recommendations on operational improvements, processes for compliance, quality assurance and any additional training essential to mitigate risk. Seeks ways to assist the Bank in strengthening controls, remain compliant and improve efficiency.
• Track and review Quality Assurance observations with the Line of Business and Quality Control management team
• Perform root cause analysis and identify solutions and best practices to support quality of KYC Due Diligence in alignment with Global KYC Standards and guidance
• Formulate recommendations to further improve the overall quality level of the business.
• Maintain a continuous improvement philosophy, conceptualizing the vision for future enhancements to the Quality program
• Lead Calibration calls

Profile required

• Should have completed under-graduation/post-graduation in Commerce/Science
• Should have 3 to 5 years of relevant KYC experience
• Familiarity with the principles of risk-based KYC, client risk assessment and the products used in a wholesale banking and institutional broker dealer business
• Should have worked on the screening tools
• Good proficiency with MS Excel, Access, PowerPoint, MS Word
• Industry accreditation ICA/ACAMS is preferred.

Why join us

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status]

Business insightAt Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious. Whether you're joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating, and taking action are part of our DNA. If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!

Still hesitating? You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.

We are committed to support accelerating our Group's ESG strategy by implementing ESG principles in all our activities and policies. They are translated in our business activity (ESG assessment, reporting, project management or IT activities), our work environment and in our responsible practices for environment protection.