Senior Analyst at HCLTech : Apply Now

HCLTech; Gurugram District; On-site; INR 900,000 - 1,200,000; Full time

Job summary

HCLTech is seeking a Senior Analyst based in Gurugram, Haryana. In this full-time role, you will lead a team of Business Analysts while managing key data projects and utilizing tools like Looker Studio and Salesforce.

The ideal candidate will have at least 3 years of relevant experience with strong analytical skills and proficiency in SQL and data visualization tools. Leadership abilities and effective communication skills are essential.

Qualifications

• Minimum of 3 years of experience as a Business Analyst, including 1–2 years in a leadership role.
• Proficient in Salesforce and Google Sheets.
• Strong verbal and written business communication skills.

Responsibilities

• Lead and develop a team of Business Analysts in a collaborative environment.
• Conduct performance reviews and provide constructive feedback.
• Analyze large datasets to develop and maintain KPIs.
• Create interactive dashboards using Looker Studio.

Skills

SQL proficiency

Looker Studio

Business Analysis

Tableau expertise

Power BI proficiency

Programming in Python

Tools

Salesforce

Oracle

MySQL

Google Sheets

Job description

Job Title: Senior Analyst

Seniority level: Associate

Employment type: Full‑time

Location: Gurugram, Haryana, India

About the Role

HCL is hiring for a Senior Analyst with experience in Looker Studio, PLX dashboard, and data management.

Core Responsibilities

• Lead, mentor, and develop a team of Business Analysts, fostering a collaborative, high‑performing, and growth‑oriented environment.
• Conduct performance reviews, provide constructive feedback, and identify training and development opportunities for team members.
• Allocate resources across multiple projects to ensure optimal utilization and timely delivery of BA deliverables.
• Champion best practices in business analysis within the team and across the organization.
• Analyze large and complex datasets to identify trends, patterns, and business opportunities; develop and maintain KPIs and metrics to track business performance.
• Create and maintain interactive dashboards, reports, and data visualizations using Looker Studio to present insights clearly and concisely to stakeholders at all levels.
• Act as subject‑matter expert for Salesforce; manage data, create reports, and configure dashboards within the CRM; utilize Looker Studio, PLX dashboards, and Google App Script to monitor and manage key operational metrics; work with Vector to integrate and optimize data from Salesforce and other systems.
• Collaborate with business stakeholders to understand their needs, challenges, and objectives; translate into functional and technical requirements.
• Identify and implement opportunities to streamline data collection, processing, and reporting workflows for increased efficiency.
• Troubleshoot and resolve data discrepancies, reporting errors, and system‑related challenges promptly.

Technical & Data Management Skills

• Database management: proficiency in SQL, Oracle, MySQL for data extraction, manipulation, and reporting; understanding of database design principles.
• Reporting tools & dashboards: expertise in Tableau, Power BI, Excel for creating insightful reports and dashboards.
• Data analysis and modelling: strong analytical skills to interpret complex datasets, identify trends, patterns, anomalies; ability to build basic data models.
• Programming/scripting: familiarity with Python, R, VBA for automating data processes, analysis, and report generation.
• Data quality & governance: understanding of data quality principles and best practices for ensuring data accuracy, consistency, and reliability.
• System knowledge: familiarity with various business systems such as CRM and ERP as data sources.

Eligibility

• Minimum of 3 years of relevant work experience as a Business Analyst; 1–2 years of leading a team of Analysts.
• Proficient in Salesforce and Google Sheets.
• Good business communication skills (verbal and written).
• Proficiency in business intelligence software – Looker, PLX, Google App Script.