Senior Analyst - Alliance Operations

NTT DATA Global Delivery Services Ltd; Bengaluru; On-site; INR 900,000 - 1,500,000; Full time

Job summary

NTT DATA Global Delivery Services Ltd. is seeking an Analytics Shared Services Analyst to provide scalable execution support for performance reporting and GTM decision intelligence in Bengaluru.

You will extract, clean, map, enrich, and quality-check data, run recurring analytical workflows, and support Power BI production while maintaining runbooks and data dictionaries. The role protects senior analysts by enabling faster, repeatable analysis, improved documentation, and backup coverage, with

Qualifications

• Bachelor’s degree preferred in analytics, information systems, business, computer science, or related field, or equivalent practical experience.
• Experience in data preparation, reporting production, business operations, quality control, or shared-services analytics.
• Strong Excel skills and working knowledge of Power Query, Power BI, SQL, or equivalent data-preparation tools.
• Strong attention to detail and ability to follow documented specifications, retain QA evidence, and elevate exceptions.

Responsibilities

• Data Preparation and Quality Assurance – Extract, clean, standardize, join, map, deduplicate, and enrich approved source data according to documented specifications.
• Recurring Analytics and Power BI Support – Execute repeatable cuts, summaries, segmentation, matching, and enrichment through approved intake and runbooks; refresh reports and maintain visuals.
• Service Management and Documentation – Maintain intake status, SLAs, aging, blockers, dependencies, completion status, and workload visibility; build cross-functional partner knowledge.

Skills

Attention to detail

Strong communication

Analytical mindset

Generalist knowledge

Education

Bachelor’s degree or equivalent practical experience

Tools

Excel

Power Query

Power BI

SQL

SharePoint

Workflow / queue-management tools

Approved AI tools

Job description

Alliance Operations Senior Analyst Req ID: 388975

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization.

Position Overview

NTT DATA North America is seeking an Analytics Shared Services Analyst to provide scalable execution support for performance reporting and GTM decision intelligence. The Analyst extracts, cleans, maps, enriches, reconciles, and quality-checks approved data; executes recurring analytical workflows; supports Power BI production; manages analytical queues; and maintains runbooks and data dictionaries. The role protects senior analysts for complex modeling, interpretation, and stakeholder decisions while improving speed, repeatability, documentation, and backup coverage.

Position Responsibilities

• Data Preparation and Quality Assurance – Extract, clean, standardize, join, map, deduplicate, and enrich approved source data according to documented specifications. Run completeness, reasonableness, duplicate, reconciliation, and exception checks and retain evidence of quality assurance. Prepare analysis-ready datasets for KPI reporting and quantitative modeling without applying undocumented transformations. Escalate source changes, unclear mappings, failed controls, access issues, confidential-data concerns, or outputs outside tolerance.
• Recurring Analytics and Power BI Support – Execute repeatable cuts, summaries, segmentation, matching, and enrichment through approved intake and runbooks. Prepare datasets, refresh reports, maintain visuals, test approved changes, and package Power BI outputs for review. Support structured collection and preparation of approved solution, sales-play, account-plan, market, and partner inputs supplied by owning teams. Complete routine analytical production while leaving KPI definitions, analytical methodology, interpretation, and publication decisions with accountable senior roles.
• Service Management and Documentation – Maintain intake status, SLAs, aging, blockers, dependencies, completion status, and workload visibility. Maintain source maps, data dictionaries, transformation documentation, screenshots, controls, and backup instructions. Identify repeatable manual steps suitable for Power Query, scripts, templates, or approved workflow automation. Build cross-functional partner knowledge and proficiency in Excel, Power Query, Power BI, SQL, data quality, documentation, and approved AI use.

Qualifications and Experience

• Bachelor’s degree preferred in analytics, information systems, business, computer science, or a related field, or equivalent practical experience.
• Experience in data preparation, reporting production, business operations, quality control, or shared-services analytics.
• Strong Excel skills and working knowledge of Power Query, Power BI, SQL, or equivalent data-preparation tools.
• Strong attention to detail and ability to follow documented specifications, retain QA evidence, and elevate exceptions.
• Ability to build generalist knowledge across strategic partners and work with partner-specific datasets, terminology, and source requirements.
• Strong organization, documentation, service orientation, communication, and ability to deliver within defined SLAs.

Systems and Tools

• Excel
• Power Query
• Power BI
• SQL or approved query tools
• SharePoint
• Workflow / queue-management tools
• Approved AI tools

Role Success Indicators

• Accuracy and QA completion SLA attainment
• Low rework and backlog aging
• Refresh reliability
• Automation and time saved
• Runbook adherence, documentation currency, and backup readiness

Key Working Relationships

Works under the direction of the KPI & Performance Reporting Lead and GTM Decision Intelligence Quantitative Analysts, with interfaces to Specialists, Sales Operations, Solution & Strategy, Data and AI teams, and approved source owners.

Role Scope Clarification

This role requires generalist knowledge across strategic partners and the ability to learn partner-specific programs, terminology, systems, and processes. This role is not dedicated to a single partnership. The Microsoft-dedicated Partner Cloud Analyst is intentionally excluded from this job-description set.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees.

NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us . NTT DATA endeavors to make https://us.nttdata.com/en accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you’d like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .

Experience Level

Senior Level