Senior AI Platform Engineer

HRS Group; Bengaluru; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

HRS Group in Bengaluru, India is seeking an AI Platform Engineer to own the Microsoft Power Platform environments, CI/CD pipelines, security, and Azure services that enable rapid development of Copilot Studio agents.

You will maintain a production-ready Copilot Studio platform with governed environments, automated deployments, and auditable access, while ensuring EU data residency requirements and strong telemetry for proactive issue detection.

Qualifications

• Hands-on experience managing Power Platform environments, DLP policies, solution ALM, connections, and Dataverse security roles.
• Experience designing CI/CD pipelines in Azure DevOps or GitHub Actions using Power Platform Build Tools or the Power Platform CLI.
• Knowledge of Azure Key Vault, Entra ID, and service principals for secure automated deployments.
• Experience building custom HTTP connectors to external REST APIs secured with OAuth 2.0 or API keys.
• Familiarity with Azure Monitor, Application Insights, and Log Analytics for telemetry and dashboards.
• Understanding of GDPR and EU data residency as they apply to Power Platform environments and connectors.
• Ability to collaborate with developers and translate platform constraints into clear guidelines.
• Certifications PL-400 or AZ-104 are a strong differentiator.
• Fluent English, verbal and written

Responsibilities

• Design and maintain dev, test, and production environment topology; manage exports, imports, and environment variables; own connections and service accounts.
• Build and run Azure DevOps or Power Platform ALM pipelines with regression checks, versioning, and rollback procedures.
• Own Azure services like Key Vault, Entra ID, and monitoring tooling for telemetry and alerts.
• Configure and maintain custom HTTP connectors linking Copilot Studio agents to the HRS AI Gateway on AWS.
• Implement DLP policies and RBAC; ensure EU data residency and maintain audit logs of agent interactions.
• Create dashboards to surface production issues and monitor token usage and latency.
• Unblock developers on environment, connector, and deployment issues and define platform guardrails.

Skills

Power Platform admin

CI/CD pipelines

Azure Key Vault

Entra ID

Custom connectors

Monitoring telemetry

GDPR compliance

Team collaboration

English fluency

Tools

Azure DevOps

GitHub Actions

Power Platform Build Tools

Power Platform CLI

Application Insights

Job description

HRS As a Company

HRS, a pioneer in business travel, aims to elevate every stay through innovative technology. With over 50 years of experience, their digital platform, driven by ProcureTech, TravelTech, and FinTech, transforms how companies and travelers Stay, Work, and Pay.

BUSINESS UNIT

Revenue Operations (Rev Ops) is building HRS's AI-powered Go-to-Market platform — a single, governed access layer that gives Sales, Rev Ops, Marketing, Learning & Development, and Management teams trusted AI capabilities across our revenue systems. The foundation is already in place: HRS operates a centrally managed AI Gateway running on AWS, providing a shared, auditable AI infrastructure that all agents connect to. Your role is to build on top of this foundation — designing, developing, and scaling Microsoft Copilot Studio agents that solve real business problems for our global revenue teams.

POSITION

As AI Platform Engineer (all genders) in our Revenue Operations team, you are the technical backbone of HRS's Copilot Studio agent delivery operation. You own the Microsoft Power Platform environments, CI/CD pipelines, security configuration, and Azure services that enable the development team to build, test, and ship Copilot Studio agents reliably and at scale.

The HRS AI Gateway is already live and managed centrally — your job is not to build infrastructure from scratch, but to ensure the Copilot Studio platform is production-ready: well-governed environments, automated deployment pipelines, clean security controls, and solid observability so the team can focus on delivering agents rather than fighting platform issues.

CHALLENGE

• Environment strategy and ALM: Design and maintain the dev, test, and production environment topology; manage solution exports, imports, and environment variables; and own the connection references and service accounts agents rely on.
• CI/CD pipelines: Build and run Azure DevOps or Power Platform ALM pipelines that promote Copilot Studio solutions across environments, with regression checks, versioning, and rollback procedures.
• Azure services: Own Azure Key Vault (secrets), Entra ID (identity and service principals), and Azure Monitor / Application Insights (telemetry and alerting).
• HRS AI Gateway connectivity: Configure and maintain the custom HTTP connectors that link Copilot Studio agents to the HRS AI Gateway on AWS, keeping them secure, authenticated, and resilient.
• Security and compliance: Implement DLP policies, manage Entra ID RBAC across environments, ensure EU data residency at the connector and environment level, and maintain audit logs of all agent interactions.
• Platform monitoring: Track telemetry, connector latency, error rates, and token usage, and build dashboards that surface production issues before they affect users.
• Developer support: Unblock developers on environment, connector, and deployment issues, and turn platform requirements into clear standards and guardrails.

FOR THIS EXCITING MISSION YOU ARE EQUIPPED WITH

• Power Platform administration: Hands-on experience with environment management, DLP policies, solution ALM, connection references, and Dataverse security roles.
• CI/CD: Experience designing pipelines in Azure DevOps or GitHub Actions, using Power Platform Build Tools or the Power Platform CLI.
• Identity and secrets: Working knowledge of Azure Key Vault, Entra ID, and service principals, including securing credentials and managing identities for automated deployments.
• Custom connectors: Experience building custom HTTP connectors to external REST APIs secured with OAuth 2.0 or API keys.
• Monitoring: Familiarity with Azure Monitor, Application Insights, and Log Analytics for telemetry, alerting, and dashboards.
• Compliance: Understanding of GDPR and EU data residency as they apply to Power Platform environments and connectors.
• Collaboration: Able to work closely with developers and turn platform constraints into clear guidelines without becoming a bottleneck.
• Certifications (required): PL-400 (Power Platform Developer) or AZ-104 (Azure Administrator); holding both is a strong differentiator.
• Language: Fluent English, verbal and written.