ACI Infotech's Applied AI practice (ArqAI) takes enterprise customers from AI strategy to working production systems. Engagements run with a lead architect, a small delivery team, and a customer counterpart — across financial services, insurance, healthcare, retail, and manufacturing. Industries where uptime, auditability, and cost are non-negotiable.
Responsibilities
- Translate a customer problem statement into an applied-AI solution: what to retrieve, what to generate, what to evaluate, and what to leave to a deterministic system.
- Design and ship RAG pipelines, agentic workflows, and LLM-powered features deployed inside customer environments and integrated with their data, identity, and observability stack.
- Own model selection, prompt strategy, fine-tuning where it earns its keep, evaluation, and the production runbook.
- Build the guardrails — input filtering, output validation, evals, and observability — so the system is safe to operate after we leave.
- Lead technical reviews and mentor mid-level engineers on the engagement.
Requirements
- 5+ years in software or ML engineering, with 2+ years building and operating GenAI / LLM systems in production.
- Strong Python. Hands-on with LangChain, LlamaIndex, or LangGraph, and a vector database (Pinecone, Weaviate, pgvector, FAISS, or Qdrant).
- Production experience on Azure OpenAI, AWS Bedrock, or Vertex AI — including the deployment, cost, and security trade-offs.
- Working understanding of MLOps: experiment tracking, CI/CD for models, containerization, and observability for LLM applications.
- Comfort working with customer engineers and architects. You can run a design review, defend a technical decision, and write things down.
Nice to Have
- + Experience in a regulated industry (financial services, healthcare, insurance) and the compliance posture that comes with it.
- + Familiarity with MLflow, Weights & Biases, or similar tooling.
- + Background in fine-tuning, distillation, or running smaller open-weight models where the economics make sense.
Required Skills
LangChain LlamaIndex LangGraph vector database (Pinecone, Weaviate, pgvector, FAISS, or Qdrant)