Senior Accounts Receivable Analyst | WFH - Night Shift

Model Business Services; Faridabad District; Remote; INR 400,000 - 700,000; Full time

Job summary

Model Business Services is seeking a Senior AR Follow-Up Executive with strong knowledge of US Healthcare Revenue Cycle Management (RCM) to join our team in India. The role focuses on timely AR follow-up, denial management, and improving collections across US accounts.

You will handle aged AR, coordinate with insurers, maintain documentation, and meet defined TAT and productivity targets while learning our PM systems.

Qualifications

• Graduate in any discipline.
• 3+ years of US Healthcare AR Follow-Up/RCM experience.
• Strong understanding of the US Healthcare RCM process.
• Hands-on AR follow-up and aged AR experience.
• Good Excel and reporting skills.

Responsibilities

• Perform timely AR follow-up on outstanding US healthcare accounts.
• Work on aged/old AR and recover outstanding balances.
• Review account status, identify payment delays and follow-up actions.
• Handle denials, rejections, claim failures, inactive accounts and other AR issues.
• Contact insurers and stakeholders to obtain claim/payment status.
• Maintain accurate documentation of follow-up activities and account status.
• Meet defined TAT and productivity requirements.
• Analyze AR trends and identify recurring issues.
• Develop knowledge of clients, specialties, billing processes, PM systems.
• Maintain high accuracy and quality while meeting productivity targets.
• Escalate complex accounts to appropriate team/management.
• Participate in team meetings and continuous improvement initiatives.
• Follow client guidelines and compliance requirements.

Skills

AR follow-up

US Healthcare RCM

MS Excel

Education

Bachelor's degree

Tools

Practice Management (PM) systems

Job description

About the Role

We are looking for an experienced Senior AR Follow-Up Executive with strong knowledge of US Healthcare Revenue Cycle Management (RCM) to join our team.

The ideal candidate should have hands-on experience in Accounts Receivable (AR) follow-up, outstanding account resolution, denials, rejections, failures, and aged AR. Candidates with prior experience in Physician Billing and EPIC will be preferred.

Key Responsibilities

• Perform timely and effective AR follow-up on outstanding US healthcare accounts.
• Work extensively on aged/old AR and take appropriate action to recover outstanding balances.
• Review account status, identify payment delays, and determine the appropriate follow-up action.
• Handle denials, rejections, claim failures, inactive accounts, and other AR-related issues.
• Contact insurance companies and other relevant stakeholders to obtain claim/payment status and resolve outstanding issues.
• Maintain accurate and complete documentation of follow-up activities and account status.
• Ensure assigned accounts are worked within defined TAT and productivity requirements.
• Analyze AR trends and identify recurring issues affecting collections.
• Develop strong knowledge of assigned clients, specialties, billing processes, and Practice Management (PM) systems.
• Maintain a high level of accuracy and quality while meeting productivity targets.
• Escalate complex or unresolved accounts to the appropriate team/management.
• Participate in team meetings, process discussions, and continuous improvement initiatives.
• Follow company policies, client guidelines, quality standards, and compliance requirements.

Required Skills & Competencies

• Graduate in any discipline.
• 3+ years of relevant experience in US Healthcare AR Follow-Up / RCM.
• Strong understanding of the US Healthcare Revenue Cycle Management process.
• Hands-on experience in AR follow-up and aged AR.
• Good understanding of denials, rejections, claim failures, and insurance follow-up.
• Strong communication skills, both written and verbal.
• Ability to work independently and take ownership of assigned responsibilities.
• Good working knowledge of MS Excel and reporting.