- Develop and maintain the APAC Travel Safety program
- Establish governance frameworks, operating procedures and reporting mechanisms
- Support continuous improvement initiatives and program maturity development
- Partner with Global Travel Safety teams to align regional practices with global standards
- Coordinate destination risk assessments, travel advisories and traveller communications
- Monitor events that may impact travelling associates
- Support response activities during travel disruptions, natural disasters, civil unrest and other security incidents
- Ensure timely escalation and stakeholder communication during travel-related incidents
- Support travelers during emergencies and disruptive events
- Coordinate with Corporate Security, RSOC and Crisis Management teams during travel-related incidents
- Assist in maintaining situational awareness during regional incidents affecting associates
- Support security planning and coordination for executive travel
- Assist in developing travel protocols for senior leaders and high-profile engagements
- Coordinate with internal and external stakeholders to support secure travel operations
- Develop dashboards, metrics and executive reporting
- Analyse travel trends, incidents and program performance
- Maintain program documentation, risk registers and operational records
- Support audits, reviews and governance activities
Requirements
- 8+ years of experience in Program Management, Travel Risk Management, Crisis Management, Security Operations or related disciplines
- Demonstrated experience managing cross-functional programs involving multiple stakeholders
- Strong communication, presentation and executive engagement skills
- Experience supporting incident management, crisis response or operational coordination activities
- Strong analytical and reporting capability
- Experience working in multinational organisations with geographically distributed operations
- Bachelor's degree in Human Resources, Emergency Management, Risk Management, Security, or related field and 1 year's experience in a related area, OR 3 years' experience in a related area
- Travel Risk Management experience preferred
- PMP certification or equivalent preferred
- Exposure to Crisis Management, Corporate Security or Executive Protection programs preferred
- Experience supporting executive stakeholders preferred
- Familiarity with travel risk platforms such as Horizon, Crisis24 or equivalent systems preferred
- Security Operations Centre or Command Centre experience preferred
Core Competencies
Demonstrates expertise in Travel Risk Management, Crisis Management, and Program Management, with a strong focus on stakeholder communication and incident response coordination. Proficient in developing governance frameworks, metrics, and reporting mechanisms to enhance program maturity and operational effectiveness.
Highest-signal resume keywords
- Travel Risk Management
- Crisis Management
- Program Management
- PMP Certification
- Analytical Reporting
Hard Skills
- Program Management
- Crisis Response
- Incident Management
- Risk Assessment
- Operational Coordination
- Governance Frameworks
- Travel Protocol Development
- Dashboard Development
- Metrics Analysis
- Travel Safety Program Development
Soft Skills
- Strong Communication
- Presentation Skills
- Executive Engagement
- Stakeholder Coordination
- Continuous Improvement
Certifications & Qualifications
Industry Keywords
- Travel Safety
- Crisis Management
- Corporate Security
- Executive Protection
- Multinational Operations
Tools & Technologies
- Horizon
- Crisis24
- Security Operations Centre
- Command Centre