Security Center Operations Specialist

NTT DATA; Uttar Pradesh; On-site; INR 900,000 - 1,400,000; Full time

Job summary

NTT Data in Noida, Uttar Pradesh, is seeking an Email Security Engineer to manage and secure enterprise email platforms, ensuring availability and protection against phishing, malware, BEC, and spoofing. You will work with cross-functional teams to enforce security policies and deliver operational reporting.

The role emphasizes configuring, monitoring, and optimizing email security gateways, SPF/DKIM/DMARC alignment, and incident response, with focus on platform health, disaster recovery, and

Responsibilities

• Administer and maintain email security platforms and services.
• Ensure high availability and health of email security infrastructure.
• Monitor email security gateways and cloud solutions.
• Manage configurations, upgrades, patches, and lifecycle activities.
• Support capacity planning and performance tuning.

Skills

Email security

Threat detection

Incident response

SOC operations

Security monitoring

Job description

We are currently seeking a Security Center Operations Specialist to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).

Job Title

Email Security Engineer

Job Summary

The Email Security Engineer is responsible for the administration, security, availability, monitoring, and operational management of enterprise email security platforms. This role ensures the protection of corporate email systems against phishing, malware, spam, business email compromise (BEC), spoofing, and other email-based threats while maintaining platform stability and service availability.

The engineer will work closely with Account Security Team, NTT Operations Teams, OEM vendors, and infrastructure teams to resolve technical issues, implement security controls, enforce security policies, and provide operational and security reporting. The role also supports continuous improvement of email security capabilities, threat protection, and service reliability.

Email Security Platform Management

• Administer and maintain enterprise email security platforms and services.
• Ensure high availability, performance, and operational health of email security infrastructure.
• Monitor email security gateways, cloud email security solutions, and supporting systems.
• Manage platform configurations, upgrades, patches, and lifecycle activities.
• Support capacity planning, performance tuning, and operational optimization.

Platform Availability Operational Management

• Monitor platform availability and service health to ensure compliance with agreed SLAs.
• Investigate service outages, mail flow issues, delivery delays, and system performance concerns.
• Coordinate incident resolution activities across multiple operational teams.
• Support disaster recovery and business continuity processes related to email security platforms.
• Maintain operational runbooks and standard operating procedures.

Email Threat Protection Security Operations

• Monitor and respond to:
• Phishing attacks
• Business Email Compromise (BEC)
• Malware campaigns
• Spoofing attempts
• Email-borne threats
• Investigate email security incidents and coordinate remediation activities.
• Support implementation of:
• SPF
• DKIM
• DMARC
• Anti-phishing controls
• Email encryption controls
• Analyze email security trends and recommend improvements.

OEM Vendor Coordination

• Coordinate with OEM vendors to resolve product defects, technical issues, software bugs, and platform-related security concerns.
• Manage vendor escalations for critical incidents and service disruptions.
• Review vendor advisories, product updates, and security bulletins.
• Participate in vendor troubleshooting sessions and technical reviews.
• Track vendor action plans and remediation timelines.

Security Policy Enforcement

• Enforce security policies, standards, and controls as requested by the Account Security Team.
• Implement email security controls in alignment with organizational security requirements.
• Ensure compliance with approved security baselines and governance requirements.
• Support security exception reviews and risk mitigation activities.
• Validate policy compliance across email security environments.

Reporting Metrics

• Generate security and operational reports mutually agreed with the Account Team.
• Develop dashboards and metrics related to:
• Email threat activity
• Phishing detection rates
• Malware detection statistics
• Platform availability
• SLA performance
• Incident response metrics
• Mail flow performance
• Present operational and security posture reports to stakeholders.

Continuous Improvement

• Identify opportunities to improve email security controls and…