Security And Safety Officer

The Indian Hotels Company Limited (IHCL); Chengalpattu; On-site; INR 1,000,000 - 1,800,000; Full time

Job summary

The Security & Safety Team Leader at IHCL will oversee all security and safety operations across the property. You will supervise the S&S Supervisors, coordinate access control, and ensure fire and life safety compliance while responding to incidents and promoting a culture of safety.

You will organize training, fires drills, and audits, and work with engineering, maintenance, and HR to improve safety readiness and incident reporting. Fluency in English, Hindi, and local dialects is required.

Qualifications

• Degree in any discipline, with certifications in fire safety, first aid, or occupational safety preferred
• Security & safety certifications are advantageous
• Fluency in English, Hindi, and local dialects

Responsibilities

• Leads the security and safety team, supervises patrols and incident responses, and coordinates access control measures
• Reviews incident reports and ensures surveillance and alarm systems are functional
• Organizes regular training for team members on safety protocols and conducts fire and emergency drills
• Collaborates with property management to address risks and implements proactive security measures
• Oversee CCTV surveillance and access control, and respond to incidents with external authorities when needed
• Train staff on emergency procedures and promote a safety-first culture

Skills

English fluency

Hindi fluency

Safety awareness

Education

Degree in any discipline

Fire safety certification

First aid certification

Job description

Job Description:

About IHCL

Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces.

Careers at IHCL

At IHCL, we believe our employees are our greatest asset. We are committed to fostering a dynamic work environment that encourages innovation, collaboration, and personal growth. Join us in creating memorable experiences and shaping the future of hospitality. Explore exciting career opportunities with us and be a part of a vibrant team that values passion, excellence, and diversity.

Job Objective

The Security & Safety Team Leader is responsible for overseeing the efficient management of security and safety operations. This includes supervising S&S Supervisors and ensuring all safety protocols are followed across the property. The role entails responding to incidents, promoting a culture of safety, and ensuring the integrity of security functions, such as patrolling, access control, surveillance, and compliance with fire and life safety regulations.

Essential Job Tasks

Leads the security and safety team, supervises patrols and incident responses, and coordinates access control measures. Reviews incident reports and ensures surveillance and alarm systems are functional. Organizes regular training for team members on safety protocols and conducts fire and emergency drills. Collaborates with property management to address risks and implements proactive security measures.

Areas of Responsibility

1. Supervision of Security & Safety Teams.
Daily Operations. Oversee the daily activities of security personnel and safety stewards, ensuring adherence to security protocols and safety regulations. Provide guidance to the team and ensure they are properly positioned to manage key areas across the property.
Operational Readiness. Ensure that all personnel are equipped with the necessary safety equipment and briefed on daily operational tasks. Supervise routine checks and preparedness measures across the property.
Performance Monitoring. Conduct performance reviews of the team, ensuring that safety and security standards are maintained. Provide feedback and suggestions for improvements.

2. Patrolling, Safety Checks & Incident Response.
Security Patrolling. Oversee and manage regular patrols of the premises. Ensure that any potential security breaches are identified and addressed in a timely manner.
Safety Inspections. Conduct thorough safety checks across all areas of the property, identifying and correcting any safety violations or hazards.
Incident Response & Reporting. Respond to all security and safety incidents, coordinating with the security team and external authorities when necessary. Provide accurate and detailed incident reports.

3. Access Control & Surveillance.
Surveillance Monitoring. Oversee CCTV systems, ensuring that all areas of the property are monitored effectively. Escalate any suspicious behaviour or activities for further investigation.
Access Control. Manage access control measures across restricted areas, ensuring that both personnel and visitors comply with access protocols.

4. Fire, Life Safety & Emergency Preparedness.
Fire & Life Safety. Supervise and conduct fire drills in accordance with company protocols. Ensure firefighting equipment is operational and compliant with safety regulations.
Emergency Procedures. Train staff on emergency response procedures, ensuring that they are prepared to handle fire and medical emergencies effectively.

5. Incident Reporting, Safety Audits & Documentation.
Incident Reporting. Record and submit detailed reports on all security and safety incidents. Ensure that reports are accurate and submitted in a timely manner to senior management for review.
Safety Audits. Assist in conducting regular safety audits, identifying any areas of non-compliance or improvement.

6. Promoting Security & Safety Awareness.
Training and Briefing. Provide ongoing training to the security and safety team, ensuring that they are knowledgeable about all protocols and procedures.
Safety Culture. Foster a culture of safety throughout the property by leading by example and ensuring all personnel adhere to safety and security regulations.

Required Qualifications

Degree in any discipline, with certifications in fire safety, first aid, or occupational safety preferred
Security & safety certifications are advantageous

Work Experience

7 to 10 years of experience in security or safety roles, with supervisory experience

Languages Needed in Position

Fluency in English, Hindi, and local dialects

Key Interfaces- External

• Local law enforcement, fire department, emergency medical services
• Contractors and vendors for security and safety system maintenance

Key Interfaces- Internal

• Security & Safety Department
• Engineering & Maintenance Team
• Human Resources

Behavioural Competencies

• Process Excellence
• Result Orientation
• Collaborative Engagement
• Change Championship
• Growth Mindset
• Guest Centricity
• Personal Effectiveness

Equal Opportunities Employment at IHCL

At IHCL, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other status protected by applicable law. We encourage all qualified individuals to apply and join our team, where every voice is valued and respected.