Security Analyst

NTT DATA, Inc.; Bengaluru; On-site; INR 1,500,000 - 2,300,000; Full time

Job summary

NTT DATA, Inc. is seeking an experienced security professional to join the incident/Workorder/Change handling team in Bengaluru. You will act as SME for Zscaler ZIA, ZPA and ZDX, assess security posture, and drive improvements across vulnerability management and incident response.

The role requires hands-on experience with vulnerability tools (Qualys) and SIEM, plus strong networking and Unix/Linux basics. A strong communicator is essential to coordinate with internal teams and leadership.

Qualifications

• 4 to 5 years+ in Information Security.
• Expert in ServiceNow, dashboards, and integration.
• Proficient with Zscaler ZIA, ZPA, ZDX.
• Experience with Vulnerability Management (Qualys).
• Familiar with CrowdStrike EDR and SIEM.
• Experience with multiple network OS and devices (Cisco IOS, Palo Alto PAN-OS).
• Excellent communication skills.
• Experience with M365 Copilot.

Responsibilities

• Act as SME for Zscaler Support in operations for ZIA, ZPA and ZDX.
• Assess security posture and propose improvements.
• Identify process improvements to reduce risk.
• Support security incident response; first line responder.
• Perform security research, vulnerability assessments and pen tests.
• Provide audit/investigation support.
• Monitor security systems and respond to vulnerabilities.
• Support Vulnerability Management program.
• Provide 24x7 support in shifts.
• Participate in on-call system administration (weekends/holidays).

Skills

Information security experience

ServiceNow

Dashboards

Integration

Zscaler ZIA

Zscaler ZPA

Zscaler ZDX

Vulnerability management

Qualys

CrowdStrike EDR

SIEM

Cisco IOS

Palo Alto PAN-OS

Nessus

Firepower

Communication skills

M365 Copilot

Unix/Linux

SIEM integration

Incident response

Zscaler certifications

Zscaler expertise

Bi-modal IT security

Security awareness

Network devices administration

Databases administration

Web servers administration

IT certifications (CISM, CCNA, CISSP,)

Education

Bachelor's degree in Information Security or related

IT Certifications (CISM, CISSP, CCNA, CCSE)

Tools

ServiceNow

Qualys

CrowdStrike EDR

SIEM

Zscaler ZIA

Zscaler ZPA

Zscaler ZDX

Job description

As a member of the incident/Workorder/Change handling team , you will have the following accountabilities:

• Will be working as an SME for Zscaler Support in Operations for ZIA, ZPA and ZDX.
• Assess and orchestrate the current and planned security posture for NTT data’s Security infrastructure, providing recommendations for improvement and risk reduction.
• Identify and propose process improvements and identify opportunities for new processes and procedures to reduce risk.
• Support security incident response as required; First line responder to reported or detected incidents.
• Perform security research, analysis, security vulnerability assessments and penetration tests.
• Provide security audit and investigation support
• Monitor and track security systems for Vulnerability and respond to potential security Vulnerability.
• Provide support for the Vulnerability management program.
• Provide 24x7 support as operations team working in shifts.
• Participate in on-call system administration support including but not limited to weekends, holidays and after-business hours as required to service the needs of the business.

Skills and Experience

• 4 to 5 years+ in Information Security space.
• Strong experiance in Service Now Ticketing tool, Dashboards and Integration.
• Strong experience with Zscaler ZIA, ZPA and ZDX.
• Strong experience with Vulnerability Management Program.
• Strong experience with Qualys Vulnerability Management Tool.
• Some good to have Experience with Crowdstrike EDR and SIEM.
• Strong experience with multiple network operating systems, including two or more of the following: Cisco iOS, Juniper ScreenOS or Junos, Fortinet FortiOS, CheckPoint GAiA, or Palo Alto Networks PAN-OS; Tanium, Rapid 7, Nessus, Nitro ESM, Symantec SEP, Symantec Message labs, Thales encryption, Allgress, Forecpoint, Blue coat, Firepower, Cisco ISE, Carbon Black, Titus, Encase
• Strong oral, written, and presentation abilities.
• Experiance with M365 Copilot.
• Some experience with Unix/Linux system administration.
• Strong experience with logging and alerting platforms, including SIEM integration.
• Current understanding of Industry trends and emerging threats; andWorking Knowledge of incident response methodologies and technologies.
• Zscaler Certifications Associate and Professional for ZIA, ZPA and ZDX.
• Excellent Experiance in Zscaler ZIA, ZPA and ZDX.
• Experiance in Vulnerability Management Program.
• Experiance in Qualys Vulnerability Management Tool.
• Well-rounded background in network, host, database, and application security.
• Experience implementing security controls in a bi-modal IT environment.
• Experience driving a culture of security awareness.
• Experience administering network devices, databases, and/or web application servers.
• Professional IT Accreditations (CISM, CCSA, CCSE, JNCIA, CCNA, CISSP, CompTIA Security) Good to have.
  

Abilities

• Non customer facing role but an ability to build strong relationships with internal teams, and security leadership, is essential act as Incident co-ordinator, for reviewing all security tools, ingesting incident data, tracking incident status, coordinating with internal and external assets to fulfill information requirements, and initiating escalation procedures.
• Document daily work and new processes.
• Embrace a culture of continuous service improvement and service excellence.
• Stay up to date on security industry trends.