Secuodsoft Technologies pvt ltd Looking for at Bhubaneshwar, Orissa

Secuodsoft Technologies pvt ltd; Bhubaneshwar; On-site; INR 4,50,000 - 6,75,000; Full time

Job summary

An established industry player is seeking a dynamic professional to lead business process improvement initiatives. In this role, you'll interact with management at all levels, document processes, and recommend enhancements. You'll provide expertise in project management and change management while fostering a culture of continuous improvement. If you thrive in a collaborative environment and possess strong interpersonal skills, this opportunity offers a chance to make a significant impact on organizational efficiency and effectiveness. Join a forward-thinking team focused on delivering outstanding service and driving measurable outcomes.

Qualifications

• 5+ years in IT with a focus on project management and business process improvement.
• Strong skills in stakeholder management and effective communication.

Responsibilities

• Lead team in business process reengineering and improvement methods.
• Manage project objectives and coordinate with clients and stakeholders.

Skills

Interpersonal skills

Project Management

Change Management

Business Process Analysis

Communication skills

Stakeholder Management

Microsoft Office Suite

Education

B.E / B. Tech

MBA

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Visio

Microsoft Project

Job description

Major Responsibilities:

1. Interact with all levels of management/department and document existing processes, manage and analyze data, and recommend enhanced business processes/Application development.
2. Use knowledge and understanding of improvement approaches to train and/or facilitate working sessions regarding business processes.
3. Provide expertise based on previous experience with training and technical assistance, business process analysis, change management, and other performance improvement.
4. Lead the team of professionals for organizational structures using business process reengineering and improvement methods and tools.
5. Support implementation activities using change management approaches and interact with staff and senior leadership to accomplish project objectives.
6. Work in a team environment and provide business process management expertise to staff engagements and project work streams.
7. Overall project management and stakeholder coordination.
8. Coordinate with client and other stakeholders.
9. Work as SPOC for the entire project and program.
10. Provide guidance and advice to senior leaders and officers on the most effective and efficient use of resources to ensure positive and measurable outcomes.
11. Support the development of service and operating agreements.
12. Define the scope of work for each service.
13. Collection of requirements from stakeholders.
14. Create the DPRs for each service development.
15. Stay abreast of leading practices for business process documentation and execution.
16. Support a culture focused on customer service, continuous improvement, and performance measurement.

Job Requirements:

Education: B.E / B. Tech / MBA

Experience / Background:

1. 5+ years of experience in the IT Industry.
2. Demonstrated track record of Project Management driving adoption across an organization/department.
3. Clear understanding of business process streamlining methodologies.
4. Has managed functional processes and policies and/or projects.
5. Experience of implementing continuous improvement processes.

Required Skills/Competencies:

1. Excellent interpersonal, negotiation, coaching, verbal and written communication skills, as well as tact, diplomacy, and the ability to maintain strict confidentiality.
2. Ability to manage key stakeholder expectations, concerns, and to identify and mitigate project risk as required, in person and virtually.
3. Viewed as a trusted advisor with a successful track record in building and maintaining strong relationships at all levels of the organization.
4. Effective internal consulting skills along with the ability to positively influence others in a desired direction to achieve identified outcomes without direct lines of authority.
5. Attention to detail and passion for delivering outstanding service.
6. Ability to make complex things simple to execute.
7. Ability to coach and influence at all levels within the organization.
8. Ability to multi-task and work independently as well as part of a team; self-motivated.
9. Ability to effectively detect, surface, and resolve conflicts among individuals and/or work groups.
10. Ability to drive and maintain employee engagement.
11. Ability to coordinate delivery of work activities.
12. Ability to communicate ideas both orally and in writing to influence others using one-on-one contact, formal presentations, and group discussions.
13. Ability to recognize the appropriate style, level of detail, and message for the audience.
14. Ability to identify concerns before they become problems, and to propose solutions to the concerns.
15. Proficiency with Microsoft Word, Excel, PowerPoint, Visio, and Project.

Working Environment: Standard work environment in Odisha Government.

Location: Bhubaneswar

Job Type: Full-time

Salary: ₹15,000.00 – ₹40,000.00 per month

Benefits:

Schedule:

Ability to commute/relocate:

• Bhubaneshwar, Orissa: Reliably commute or planning to relocate before starting work (Required).

Education:

Experience:

• Business analysis: 5 years (Preferred).