Section Head - FTS GB Quality

Hero MotoCorp Ltd.; Gurugram District; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Hero MotoCorp Ltd. is seeking a senior quality and manufacturing leader to stabilise the quality system for export models and drive improvements across product and process quality.

You will collaborate with internal and external stakeholders to reduce cost of quality while ensuring first-time-right outputs. The role focuses on developing SME capabilities through total employee involvement, and applying Kaizen and structured problem-solving methods to deliver holistic improvements across the

Qualifications

• Strong interpersonal skills and conflict resolution are essential.
• Effective communication and assertiveness are required for cross-functional collaboration.
• Critical thinking and analytical abilities to solve problems.
• Strategic orientation and ability to generate workable solutions aligned with objectives.
• Quality Ambassador: drive quality culture and improvements.

Responsibilities

• Stabilisation of Quality System for export models for smooth introduction.
• Improve profitability through institutionalising Cost of Quality by reducing Cost of Poor Quality.
• First time right products while sustaining and improving Product and Process quality with structured restorations and holistic improvements by reinforcement of QM Pillar Methodology.
• Develop people to be subject matter experts through total employee involvement approach.
• Develop innovative solutions for problems by effective use of digitalization, Kaizen, 7 Step or Figure of Eight problem solving methodologies.

Skills

Interpersonal skills

Conflict resolution

Communication skills

Assertiveness

Critical thinking

Education

Management certification/degree

Graduation in Engineering

Job description

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To ensure the delivery of excellent quality product to export customers by carrying out part inspection, vehicle inspection, engine testing and improving the overall packaging quality by collaborating with concerned agencies and developing new packing solutions.

A purpose driven role for you

• Stabilisation of Quality System for export models for smooth introduction
• Improve profitability through Institutionalizing Cost of Quality by reducing Cost of Poor Quality
• First time right products while sustaining and improving Product and Process quality with structured restorations and holistic improvements by reinforcement of QM Pillar Methodology
• To develop people to be subject matter experts through total employee involvement approach
• Develop innovative solutions for problems by effective use of digitalization, Kaizen, 7 Step or Figure of Eight problem solving methodologies

A Day in the life

• Deal with limited knowledge of colleagues/relevant stakeholders with respect to EVs, battery packs, and testing.
• Collaborate with internal & external stakeholders for: Product/Process Improvements, Equipment maintenance, Improve Quality of Bought out Parts, Resolution of market issues, Improvement in design, New model testing & ramp-up, TPM, IMS & NABL Audit

Academic Qualification & Experience

• Management certification/degree
• Graduation in Engineering
• Minimum 15 years of experience in manufacturing, and 10 years in an automotive firm

Behavioural Skills

• Strong interpersonal skills, Conflict resolution
• Effective communication skills, Assertiveness
• Critical thinking & intellectual capabilities to analyse problems
• Strategic orientation and generating workable solutions in line with objectives
• Quality Ambassador

What will it be like to work for Hero

As the world’s largestmanufacturer of motorcycles and scooters for the last 25 years, Hero is where you will get to work with the brightest innovators, passionate about being the best in what they do. You will become a part of India’s proudest legacy, a brand that is celebrated by 130 million Indians and is now taking over the world with its manufacturing superpower.

If you are someone who dreams big and goes after their dreams with absolute conviction, Hero is your place to be. At Hero, we are building a cutting-edge future of mobility, pushing frontiers of innovation and aiming for the very best. Choose to be with the best, choose to be your best.

About Hero

Hero MotoCorp, headquartered in New Delhi, India, is the world's largest manufacturer of motorcycles and scooters for 25 consecutive years with ~$5 billion revenue. The Company's global footprint spans 52 countries across Asia, Africa, Europe, Central and Latin America with a customer base of over 130 million. The Company operates eight manufacturing facilities - six in India and one each in Colombia and Bangladesh- along with two Research and Development centres: Centre for Innovation and Technology (CIT) in India and Tech Centre Germany (TCG).

Hero MotoCorp is driving the transition to electric mobility through VIDA, powered by Hero.

Strategic alliances with Harley-Davidson and Zero Motorcycles support the design and development of premium and electric motorcycles, respectively. Further demonstrating its commitment to the EV future, the Company has made strategic investments in two- and three-wheeler EV manufacturers, Ather Energy and Euler Motors.

Hero MotoCorp is the only Indian two-wheeler manufacturer listed on the prestigious Dow Jones Sustainability Index (D/SI).

Hero MotoCorp's Executive Chairman, Dr. Pawan Munjal, was named to the 2025 TIME100 Climate List of the 100 most influential leaders driving business climate action.

Beyond mobility, Hero MotoCorp is a major global promoter of sports, including golf, football, field hockey, and cricket. Hero MotoSports Team Rally is India's flag bearer in global rally racing.

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