SCO-Manufacturing-Scrum Master

EY; Kolkata District; On-site; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Health and wellness packages

Learning opportunities

Rewards

Job summary

EY in India seeks a Scrum Master and Business Analyst with 6+ years of experience to drive Agile practices and analyze business requirements. Based in EY’s Global Delivery Services, the role focuses on coaching teams, managing backlogs, and delivering with Jira and Confluence across distributed teams in a global context.

You will collaborate with Product Owners, stakeholders, and cross-functional teams to ensure alignment and high-quality delivery within enterprise-scale IT projects.

Qualifications

• 6+ years of experience in Agile environments as a Scrum Master and Business Analyst.
• Certified ScrumMaster (CSM), Agile Certified Practitioner (PMI-ACP), or equivalent Agile certification.
• Strong understanding of Scrum framework, Agile methodologies, and business analysis principles.
• Experience in writing user stories, use cases, and functional requirements.
• Proficient with Agile project management tools such as Jira and Confluence.

Responsibilities

• Facilitate all Agile ceremonies including daily stand-ups, sprint planning, sprint reviews, and retrospectives.
• Coach and mentor Scrum teams on Agile/Scrum principles, promoting continuous improvement and removing impediments.
• Collaborate closely with Product Owners and stakeholders to maintain a clear and prioritized product backlog.
• Gather, analyse, and document business requirements, translating them into actionable user stories and functional specifications.
• Work with cross-functional teams to ensure alignment between business needs and technical solutions.
• Track project progress through metrics such as velocity, burndown charts, and sprint reports.
• Facilitate communication and coordination among distributed teams including developers, QA, and DevOps.
• Support scaling Agile processes and adapting methodologies to fit organizational needs.
• Identify risks and issues, proactively driving resolution to keep projects on track.
• Use Agile tools like Jira, Confluence, and other project management software effectively.

Skills

Agile/Scrum expertise

Facilitation

Stakeholder management

Coaching

Servant leadership

User stories & requirements

Project metrics

Education

Bachelor’s degree in Computer Science, Information Technology, or related field

Tools

Jira

Confluence

Job description

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

About Global Delivery Services

Global Delivery Services refers to EY's worldwide network of service delivery centers. The GDS team plays an important role in EY’s strategy by ensuring effective support to EY’s growth agenda.

Our journey started in 2002 with approximately 200 people. Today we stand at 80,000+ professionals in ten locations around the world. We operate in Argentina, China, Hungary, India, Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom.

Client service is focused on providing Consulting, Assurance, Tax, Strategy & Transactions, and Knowledge support to our clients around the world. The teams enable account teams worldwide to provide seamless, high-quality, value-added support, helping deliver exceptional client service.

Enablement Services provides cost-effective, high-skilled, and innovative services to support EY’s global and local enablement teams. Markets, BMC, AWS, Finance and Accounting, Risk Management, Procurement, People Shared Services, IT Service Delivery and IT Global Infrastructure services, are among the services offered by Enablement Services.

Our innovation specialists serve the GDS Client Service and Enablement Services teams, along with Service Lines, Core Business Services and Sectors. The team brings the desired environment, technologies and skilled teams together for facilitation, rapid prototyping and innovative thinking. The competencies offered include analytics, digital, user experience, mobile technology, infrastructure, Microsoft technologies and open innovation.

The Opportunity

As a Scrum Master and Business Analyst with over 6 years of experience, you will play a dual role in facilitating Agile Scrum processes while analysing and documenting business requirements to ensure high-quality project delivery. You are responsible for promoting Agile best practices, coaching teams, and collaborating with stakeholders to align on project goals.

Responsibilities

• Facilitate all Agile ceremonies including daily stand-ups, sprint planning, sprint reviews, and retrospectives.
• Coach and mentor Scrum teams on Agile/Scrum principles, promoting continuous improvement and removing impediments.
• Collaborate closely with Product Owners and stakeholders to maintain a clear and prioritized product backlog.
• Gather, analyse, and document business requirements, translating them into actionable user stories and functional specifications.
• Work with cross-functional teams to ensure alignment between business needs and technical solutions.
• Track project progress through metrics such as velocity, burndown charts, and sprint reports.
• Facilitate communication and coordination among distributed teams including developers, QA, and DevOps.
• Support scaling Agile processes and adapting methodologies to fit organizational needs.
• Identify risks and issues, proactively driving resolution to keep projects on track.
• Use Agile tools like Jira, Confluence, and other project management software effectively.

Qualifications

• Bachelor’s degree in computer science, Business, Information Technology, or a related field.
• Certified ScrumMaster (CSM), Agile Certified Practitioner (PMI-ACP), or equivalent Agile certification.
• 6+ years of experience in Agile environments as a Scrum Master and Business Analyst.
• Strong understanding of Scrum framework, Agile methodologies, and business analysis principles.
• Proven ability to facilitate Agile ceremonies and manage stakeholder relationships.
• Experience in writing user stories, use cases, and functional requirements.
• Proficient with Agile project management tools such as Jira and Confluence.
• Excellent communication, collaboration, and analytical skills.
• Experience working in software development or IT projects involving SaaS, microservices, or enterprise systems is a plus.

Skills

• Agile and Scrum expertise
• Business process analysis and requirement gathering
• Facilitation and conflict resolution
• Stakeholder management and communication
• Project tracking and metrics reporting
• Risk management and issue resolution
• Coaching and servant leadership

What we offer you

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

Our Commitment:

As a commitment, we persistently endeavour to embody our values, fulfil our purpose, and champion inclusiveness. Our dedication is to cultivate EY into an environment where diverse perspectives are celebrated, creating a supportive atmosphere for individuals to authentically be themselves and contribute their utmost.

Professional Development:

From entry-level employees to senior leaders, we believe in continuous learning. We offer opportunities to build new skills, take on leadership roles, and connect and grow through mentorship.

People and Culture

In our dynamic workplace, diversity, equity, and inclusiveness are ingrained in our culture. We're united by a commitment to create an environment where every individual's differences are valued, practices are equitable, fostering a sense of belonging. Our shared values include integrity, respect, teaming, inclusiveness, energy, enthusiasm, courage to lead, and building relationships based on doing the right thing.

Benefits:

Embark on a transformative career journey with us and indulge in a suite of premium benefits, encompassing exclusive health and wellness packages, enticing rewards, and cutting-edge learning opportunities that empower you to continually grow and excel in your professional and personal development.

To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.

Successful candidates advance to a competency-based interview. If mutual interest persists, a job offer awaits.

“We are an equal opportunity employer and are committed to Diversity, Equity & Inclusion”.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.