School Manager

K12 Techno Services; Navi Mumbai; Vor Ort; INR 600.000 - 1.000.000; Vollzeit

Zusammenfassung

K12 Techno Services in Navi Mumbai is seeking an energetic Operations Manager to lead admissions, revenue generation, and branch operations. You will drive fee collections, transport collections and reduce outstanding dues while coordinating marketing activities and local outreach to hit targets.

The role requires 3 years of experience in operations/administration, strong communication and stakeholder-management skills, and readiness to travel across branches within the city.

Qualifikationen

• Graduate/Postgraduate in Operations, Management, Business Administration or related field.
• 03 years of experience in operations, education, admissions, or related domain.
• Excellent communication, interpersonal and stakeholder-management skills.
• Strong problem-solving, organizational and execution abilities.

Aufgaben

• Drive admissions, revenue generation, fee collections, transport collections, and reduce outstanding dues.
• Plan and execute marketing activities, events, preschool tie-ups, and local outreach.
• Ensure smooth day-to-day branch operations including admin, campus maintenance, transport, inventory, vendors, and facilities.
• Manage parent relationships and non-academic grievances with timely resolutions and high service standards.
• Coordinate staff management, recruitment, attendance, employee grievances, and team development with HR.
• Oversee finance and administrative processes including petty cash, vendor payments, MIS, reports and compliance.
• Engage trustees and cross-functional stakeholders while driving process improvement and efficiency.

Kenntnisse

Operations management

People management

Vendor management

Stakeholder management

Customer service

Ausbildung

Bachelors in Operations/Management/Business Admin

Jobbeschreibung

Roles & Responsibilities

• Drive admissions, revenue generation, fee collections, transport collections, and reduction of outstanding dues for the branch.
• Plan and execute marketing activities, events, preschool tie-ups, and local outreach initiatives to achieve admission and revenue targets.
• Ensure smooth day-to-day branch operations, including administration, campus maintenance, transport, inventory, vendors, and facilities.
• Manage parent relationships and non-academic grievances, ensuring timely resolution and high service standards.
• Coordinate staff management, recruitment, attendance, employee grievances, and team development in collaboration with HR.
• Manage finance and administrative processes, including petty cash, vendor payments, MIS, reports, documentation, and compliance.
• Effectively manage trustees and cross-functional stakeholders while driving process improvement and operational efficiency.

Preferred Candidate Requirements

• Graduate/Postgraduate, preferably in Operations, Management, Business Administration, or a related field, from a Tier 1/2 institute.
• 03 years of experience in operations, administration, education, customer service, admissions, sales, or a related domain.
• Excellent communication, interpersonal, people-management, and stakeholder-management skills.
• Strong problem-solving, decision-making, organizational, and execution abilities.
• Customer-focused with the ability to handle parents, employees, vendors, trustees, and diverse stakeholders effectively.
• Self-motivated, proactive, adaptable, and comfortable working in dynamic and unstructured environments.
• Willingness to travel across branches within the city and take ownership of multiple responsibilities.