Saviynt L3 Engineer
About the Role As a Saviynt L3 Engineer, you will independently own and resolve complex identity and access management challenges within client environments. This role involves deep-dive troubleshooting, configuration, and administration of the Saviynt Enterprise Identity Cloud, ensuring robust security and operational integrity for critical business processes. You will be responsible for the end-to-end delivery of solutions and support for high-impact Saviynt deployments.
Key Responsibilities
- Independently manage and resolve complex L3 incidents, service requests, and problem tickets related to Saviynt Enterprise Identity Cloud (EIC).
- Perform in-depth troubleshooting of critical Saviynt issues, including user provisioning/deprovisioning, access requests, access certifications, and account reconciliation.
- Design, configure, and maintain intricate Saviynt workflows, access request processes, approval chains, and business rules, ensuring alignment with client security policies.
- Provide expert support for identity lifecycle processes (Joiner, Mover, Leaver) within the Saviynt platform, optimizing automation and efficiency for comprehensive IGA.
- Configure, troubleshoot, and optimize Saviynt analytics, campaigns, access reviews, and certification processes to meet compliance and audit requirements.
- Architect and implement enhancements or new features within Saviynt, integrating with diverse enterprise systems and demonstrating advanced proficiency in IAM and IGA principles.
- Conduct assessments and audits of Saviynt configurations and deployments, identifying areas for improvement and ensuring adherence to best practices.
Requirements
- 5-8 years of experience in Identity and Access Management (IAM) with a strong focus on Identity Governance and Administration (IGA) platforms.
- Demonstrable expertise with Saviynt Enterprise Identity Cloud (EIC), including configuration, administration, and advanced troubleshooting.
- Proven ability to independently troubleshoot complex technical issues related to IAM/IGA solutions.
- Any graduate qualification.
- Work Mode: onsite from Gurugram.
Nice-to-Have
- Saviynt certification (e.g., Saviynt Certified Implementation Professional).
- Experience with scripting languages (e.g., PowerShell, Python) for automation and integration tasks related to IAM/IGA.
- Familiarity with cloud identity services and integrations (e.g., Azure AD, AWS IAM) in the context of Saviynt deployments.
- Understanding of enterprise directory services (e.g., Active Directory, LDAP) and their integration with IAM/IGA solutions.
Benefits
- Health insurance for the employee and dependents
- Professional security-certification reimbursement (e.g., Saviynt Certified Implementation Professional, Certified Identity and Access Manager - CIAM)
- Annual learning and skill-development allowance
- Sponsored conference / training attendance
- Flexible work arrangements