SAP Successfactor consultant

Wissen Infotech; Hyderabad; On-site; INR 900,000 - 1,200,000; Full time

Job summary

A technology consulting firm is looking for a SAP SuccessFactors Consultant in Hyderabad to provide L2/L3 application support across multiple SuccessFactors modules like Employee Central and Recruiting. The role involves managing ticket resolutions, minor enhancements, and ongoing system improvements within a global support framework. Candidates should have hands-on experience in at least three SuccessFactors modules and strong knowledge of configuration and admin tools.

Qualifications

• Hands-on SuccessFactors support experience across at least 3 modules.
• Strong knowledge of SuccessFactors configuration and permissions.
• Good understanding of integration touchpoints.

Responsibilities

• Manage configuration issues related to Foundation Objects and data models.
• Resolve issues related to job information and position management.
• Support for talent pool management and succession org charts.

Skills

SuccessFactors support experience

Knowledge of configuration and admin tools

Experience with ticketing systems like Jira

Understanding of integration touchpoints

Job description

Direct message the job poster from Wissen Infotech

Job Overview:

We are looking for an experienced SAP SuccessFactors Consultant to provide L2/L3 application support across multiple SuccessFactors modules: Employee Central, Recruiting, Onboarding 2.0, and Succession & Development. The consultant will manage ticket resolution, minor enhancements, and ongoing system improvements in a multi-country, global support model.

Key Responsibilities:

Employee Central (EC):

• Manage configuration issues related to Foundation Objects, data models, business rules, and event reasons.
• Maintain RBP (Role-Based Permissions) and org structure alignment.
• Resolve issues related to job information, position management, and workflows.
• Support data correction, mass changes, imports, and EC audit compliance.
• Provide support on requisition templates, offer approval workflows, and candidate status flows.
• Assist with agency portals, job postings, and candidate application issues.
• Manage permission-based access for recruiters and hiring managers.
• Troubleshoot integration points with Onboarding and EC.
• Maintain onboarding process configurations, including email templates, New Hire Data Collection, Review Checklists, and Compliance Steps.
• Address onboarding-related role issues and business rule errors.
• Support for reboarding and crossboarding scenarios.

Performance & Goals (PMGM)

• Support goal plan setup, performance form templates, and route maps.
• Troubleshoot workflow issues, calibration cycle errors, and form launches.
• Manage end-of-cycle activities and alignment of goals.

Succession & Development:

• Support talent pool management, nomination methods, and succession org charts.
• Help business users navigate readiness assessments, talent profiles, and career path planning.
• Troubleshoot matrix grid reports, calibration readiness, and permissions.

Skills & Qualifications:

• hands-on SuccessFactors support experience across at least 3 modules: EC, RCM, ONB 2.0, Succession.
• Strong knowledge of SuccessFactors configuration, admin tools, and permissions (RBP).
• Experience in global support environments with ticketing systems like Jira
• Exposure to multi-country SuccessFactors environments (South Africa, KSA, UK, Australia) preferred.
• Good understanding of integration touchpoints, although no middleware handling required.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Consulting

• Industries

  IT Services and IT Consulting

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