SAP Solution Manager

Infosys; Bengaluru; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

Infosys is seeking a skilled SAP Solution Manager professional to join its Enterprise Package Application Services. The role focuses on understanding client issues, designing innovative SAP-based solutions, and guiding deployment to achieve client delight.

The candidate will contribute to proposal development, perform demonstrations, and provide effort estimates while coordinating with cross-functional teams in a consulting environment.

Qualifications

• Minimum 5+ years of experience in Solution Management.
• Experience configuring SAP Solution Manager road maps.
• Knowledge of system preparation and managed system configuration.

Responsibilities

• Get to the heart of customer issues, diagnose problems, design solutions, and facilitate deployment for client delight.
• Develop proposals by contributing to solution design and configuration planning.
• Conduct solution/product demonstrations and prepare effort estimates within budget guidelines.
• Lead small projects and contribute to organizational initiatives with high-quality value-added solutions.
• Collaborate with clients to navigate digital transformation journeys.

Skills

Solution Management

Client Interfacing

Team Management

Problem Solving

Communication

Education

Bachelor of Engineering

Tools

SAP Solution Manager

CHARM EWA

Wily Introscope

Job description

Educational Requirements

Bachelor of Engineering

Service Line

Enterprise Package Application Services

Responsibilities

• A day in the life of an Infoscion. As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight.
• You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise. You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design.
• You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organizations financial guidelines.
• Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers.
• If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!

Additional Responsibilities

• Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability
• Good knowledge on software configuration management systems
• Awareness of latest technologies and Industry trends
• Logical thinking and problem solving skills along with an ability to collaborate
• Understanding of the financial processes for various types of projects and the various pricing models available
• Ability to assess the current processes, identify improvement areas and suggest the technology solutions
• One or two industry domain knowledge
• Client Interfacing skills
• Project and Team management

Technical and Professional Requirements

• Minimum 5+ years of experience in Solution Management
• Configuration of Solution Manager Road Maps
• System Preparation
• Managed system configuration
• Technical monitoring and business process monitoring
• Implementation of CHARM EWA
• Configuration Wily Introscope installation
• Configuration of SAP Alerting and Monitoring in Solution Manager 7.2
• Upgrade Solution Manager from SP09 to SP12
• Resolving production issues in Solution Documentation, Test Suite and BCAP
• Preparation of release calendar for the upcoming years and Facilitate CAB meeting to approve the Change requests for production Post-Release
• Check and resolve the dependency on each CHARM document
• Monitoring and Troubleshooting background jobs
• Deploying approved transports request into production by weekly and monthly release window
• Prepare User guides and manual

Preferred Skills

• Technology->SAP Technical->SAP Solution Manager