SAP SD IT Analyst

Dow; Navi Mumbai; On-site; INR 900,000 - 1,300,000; Full time

Benefits offered by this job

Competitive salary

Healthcare benefits

Retirement plan

Employee discounts

Meal subsidies

Job summary

Dow India seeks an Information Technology Analyst to design, develop, and support solutions that meet business needs. You will work with business teams to analyze requirements and deliver reliable apps aligned with Dow standards.

You will gather requirements, document designs, build, test, and implement objects, and assist with issue resolution, ensuring SAP SD/ERP and CRM integrations meet performance and security expectations.

Qualifications

• Bachelor degree in IT or 3+ years of relevant experience.
• Experience with SAP ECC SD configuration and processes.
• Experience with SAP ERP SD and/or Microsoft Dynamics CRM.
• Experience with order to cash and customer service processes.
• Experience with system integrations, configuration, data management, and troubleshooting complex application issues.

Responsibilities

• Gathers and analyzes business requirements for assigned functional and technical areas.
• Works closely with business process teams, technical teams and other stakeholders to design and build objects which meet requirements.
• Documents detailed designs.
• Builds, tests and implements application objects.
• Assists with issue resolution.
• Helps ensure that functional and technical designs meet business requirements, conform to Dow architecture standards, and optimize productivity and long-term product/system vision.

Skills

Business analysis

Communication

Requirements gathering

Analytical thinking

Education

Bachelor degree in IT or 3 years relevant experience

Tools

SAP ECC SD

SAP ERP SD

Microsoft Dynamics CRM

SAP S4 HANA

Job description

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet. Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place.

About you and this role

As an Information Technology Analyst you will design, develop, and support solutions and processes to meet business needs and requirements. Work in a business process, enabling, or implementation team, and applies general knowledge of Information Systems, which is typically developed through formal education. In this role, you will require conceptual knowledge of theories, practices, and procedures as well as having general business knowledge developed through education or prior experience related to your discipline and functional area. You will need to have the ability to exchange straightforward information with others and ask questions to check for understanding. It is your responsibility to use established procedures and practice to analyze and resolve standard problems. You will be accountable for assigned contributions with no direct supervisory responsibilities. Your performance impacts your own work with limited impact on your team. You will need to use established procedures and practices to achieve objectives and meet deadlines.

Responsibilities

• Gathers and analyzes business requirements for assigned functional and technical areas.
• Works closely with business process teams, technical teams and other stakeholders to design and build objects which meet requirements.
• Documents detailed designs.
• Builds, tests and implements application objects.
• Assists with issue resolution.
• Helps ensure that functional and technical designs meet business requirements, conform to Dow architecture standards, and optimize productivity and long-term product/system vision.

Qualifications

• Bachelor degree in IT discipline preferred or a minimum of 3 years of relevant experience.
• Experience with SAP ECC with a focus in Sales & Distribution (SD) configuration and processes.
• Experience with design and configuration of SAP ERP (SD module), and/or Microsoft Dynamics CRM technology platforms.
• Experience with order to cash and customer service business processes (order management, case management, etc.).
• Experience with system integrations, configuration, data management, and troubleshooting complex application issues.
• SAP S4 HANA is good to have.

Benefits

We invest in you. Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career.You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.

• Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.
• Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it.
• Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals.
• Employee stock purchase programs (availability varies depending on location).
• Student Debt Retirement Savings Match Program (U.S. only).
• Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees’ Savings Plan (401(k)), helping employees reach the Company match.
• Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs.
• Travel insurance is also available in certain countries/locations.
• Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.
• Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.
• Competitive yearly vacation allowance.
• Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).
• Paid time off to care for family members who are sick or injured.
• Paid time off to support volunteering and Employee Resource Group’s (ERG) participation.
• Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of your entire wellbeing journey.
• On-site fitness facilities to help stay healthy and active (availability varies depending on location).
• Employee discounts for online shopping, cinema tickets, gym memberships and more.
• Transportation allowance (availability varies depending on location).
• Meal subsidiaries/vouchers (availability varies depending on location).
• Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location).

Join our team, we can make a difference together.

About Dow Chemical International Pvt Ltd Dow Chemical International Private Limited (Dow India) aims to be the most innovative, sustainable, inclusive customer‑centric materials science company. The company is committed to delivering the right solutions to its customers’ challenges. With broadest technology sets spanning performance materials, industrial intermediates, and plastics Dow India delivers differentiated science‑based products and solutions in high‑growth segments, such as packaging, infrastructure, automobile, and consumer care.

A Great Place to Work® Certified company with approximately over 1000 employees, its operations comprise of manufacturing sites, innovation center, established centers of excellence, and commercial office. As a responsible corporate, the company supports its Corporate Social Responsibility (program) with technology expertise and employee volunteerism. Dow India works with non‑profit partners towards the empowerment of differently abled, women, and children in communities where it operates. The company aims to redefine the societal blueprint, by supporting holistic sustainability and circular economy initiatives.

As part of our dedication to inclusion, Dow is committed to equal opportunities in employment.

We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career.

Further information regarding Dow's equal opportunities is available on www.dow.com.

Dow is a company of more than 36,500 global innovators, believers and solutions providers. We are a diverse community marked by respect, integrity, and a desire to make the world a better place. A career at Dow is an invitation to explore, create, and make valuable contributions to human progress.