SAP MM Consultant

Placement Baba; Bengaluru; On-site; INR 600,000 - 1,000,000; Full time

Job summary

A technology support company in Bengaluru is seeking an experienced individual in application maintenance and enhancement projects. The role involves understanding business requirements, managing application major incidents, and engaging with stakeholders proactively to build trust. Ideal candidates will possess strong analytical and problem-solving abilities, along with experience in system testing and documentation. A proactive approach is essential for fostering better stakeholder relationships.

Qualifications

• Good analytical and problem-solving skills in both support and project contexts.
• Experience in liaising with business users to understand and deliver requirements.
• Ability to conduct system testing and coordinate UAT signoff.

Responsibilities

• Manage and coordinate application major incidents (P1 & P2).
• Build documentation and catalogue for supported applications.
• Design daily, weekly, and monthly management reports for clients.

Skills

Analytical skills

Problem solving skills

Coordination with technical teams

Knowledge Transfer

Job description

Requirements

Application Maintenance and Enhancement projects. Should have good analytical and problem solving skills in both Support and Projects. Liaise with business users (field users / back office) to understand the requirements and deliver to the requirement by self-developing, coordinating with the other technical team. Carry out System Testing of the fixed Incidents and update defects in Quality Center then coordinate with business for the UAT signoff and then manage the release/deployment of the fix. Delivering Impact assessment/solutions for change requests raised by business users. Assessing and suggesting the required upgrades in the form of support packs/enhancement packs. Manage, coordinate and report application major incidents (P1 & P2). Build end to end documentation and catalogue for supported applications and known errors. Hand out and give Knowledge Transfer sessions to the team. Support to Design daily, weekly and monthly management reports for client. Business Engagement Engaging with business proactive to build trust and relationship for better stakeholder management. Demonstrate Proactive Approach rather than fix on fail.