SAP IS-U FICA Specialist - Implementation & Support

Forward Eye Technologies, Inc.; Mumbai, Bengaluru, Delhi; On-site; INR 1,400,000 - 2,100,000; Full time

Job summary

Forward Eye Technologies, Inc. seeks an experienced SAP IS-U FICA specialist in Mumbai to lead implementation and ongoing support for utilities customers.

You will configure payment processing, dunning, deposits, interest calculations, and installment plans, and ensure tight integration with FI-CA, FI-GL, CRM, Billing, and DM. You will collaborate with cross-functional teams, map business requirements, develop reports, and troubleshoot issues while documenting configurations and providing

Qualifications

• In-depth knowledge of SAP IS-U FICA within utilities.
• Experience configuring payment processing, dunning, security deposits, and interest calculations.
• Expertise in contract accounting and integration with FI-CA, FI-GL, and IS-U Billing.
• ABAP debugging to troubleshoot FICA issues.
• Ability to design business processes and map financial transactions in IS-U FICA.

Responsibilities

• Lead or contribute to SAP IS-U FICA implementations for utilities projects.
• Provide support for FICA processes including invoicing, receivables, payments, and dunning.
• Ensure smooth integration with FI-CA, FI-GL, CRM, Billing, and DM.
• Configure customer payment processing, installment plans, security deposits, and interest calculations.
• Design automatic clearing rules; reconcile accounts and investigate discrepancies.
• Gather requirements, perform gap analysis, and design IS-U FICA business processes.
• Configure FICA functions including payment processing, dunning, deposits, and refunds.
• Develop FICA reports to track accounts, billing history, and dunning.
• Identify and resolve issues via debugging; handle end-user tickets.
• Participate in testing (unit/integration/UAT) for FICA configurations.
• Provide end-user training and maintain documentation.

Skills

SAP IS-U FICA

FI-CA integration

ABAP debugging

Dunning & collections

Payment processing configuration

Reconciliation

Tools

SAP IS-U

IS-U Billing

FI-GL

Job description

Key Responsibilities

SAP IS-U FICA Implementation & Support :

• Lead or contribute to the implementation of SAP IS-U FICA (Financial Contract Accounting) modules for utilities industry projects, ensuring alignment with business processes.
• Provide support for FICA processes including invoicing, receivables, payment processing, and dunning.

Integration with Other SAP Modules :

• Ensure smooth integration of IS-U FICA with other SAP modules such as FI-CA (Contract Accounts Receivable and Payable), FI-GL (General Ledger), CRM, Billing, and DM (Device Management).
• Collaborate with cross-functional teams to address data flow and business process requirements.

Customer Financial Management :

• Manage and configure customer payment processing, installment plans, security deposits, and interest calculation functionalities.
• Handle credit checks, dunning, and collections processes, ensuring effective customer account management.

Clearing and Reconciliation :

• Design and configure automatic clearing rules for incoming payments and open items.
• Reconcile customer accounts and investigate discrepancies between customer receivables and payments.

Business Process Design :

• Work with business users to gather requirements, perform gap analysis, and design business processes in IS-U FICA to meet organizational needs.
• Ensure business processes for financial transactions are accurately mapped and configured in the system.

Configuration of FICA Functions :

• Configure payment processing, dunning, interest calculation, security deposits, and refund processes within SAP IS-U FICA.
• Customize incoming/outgoing payments, integration with banking interfaces, and automatic payment programs.

Reporting and Analysis :

• Develop and configure FICA-related reports to track customer accounts, billing history, payment status, and dunning history.
• Ensure transparency and accuracy in reporting financial transactions related to customer accounts.

Issue Resolution & Troubleshooting :

• Identify and resolve issues in SAP IS-U FICA through debugging and providing solutions for system errors, discrepancies, and user challenges.
• Handle end-user tickets related to financial contract accounting processes.

Testing and Validation :

• Participate in or lead functional testing (unit, integration, and user acceptance testing) for SAP IS-U FICA configurations and customizations.
• Validate that FICA processes meet the business requirements and perform according to system specifications.

End-User Training & Documentation :

• Develop training materials and provide end-user training on SAP IS-U FICA functionalities.
• Maintain system and process documentation for configurations, business process flows, and system enhancements.

Technical Knowledge and Skills Required :

• In-depth knowledge of SAP IS-U FICA (Financial Contract Accounting), specifically within the utilities sector.
• Strong experience in configuring payment processing, dunning, security deposits, interest calculation, and installment plans.
• Expertise in contract accounting and integration with FI-CA, FI-GL, and IS-U Billing.
• Proficiency in handling reconciliation, open items, automatic clearing, and integration with banking interfaces.
• Strong understanding of business process mapping and gap analysis for utilities-specific financial requirements.
• Knowledge of dunning procedures, customer credit management, and collections processes.
• Ability to create and run reports for financial transactions and customer account management in SAP IS-U.
• ABAP debugging knowledge to troubleshoot issues in FICA modules.

Soft Skills Required :

• Strong problem-solving and analytical abilities to address financial discrepancies and system configuration issues.
• Excellent communication skills for collaboration with cross-functional teams and business stakeholders.
• Ability to work independently and handle multiple projects in a dynamic environment.
• Strong documentation and training skills to ensure effective knowledge transfer to users.