SAP IS-U FICA Specialist - Implementation & Support

Forward Eye Technologies; Dadri; On-site; INR 1,000,000 - 1,500,000; Full time

Job summary

Forward Eye Technologies is seeking an SAP IS-U FICA specialist to drive implementation and support for utilities projects. You will coordinate with cross-functional teams to align FICA processes with invoicing, receivables, and dunning requirements.

The role emphasizes integration with FI-CA, FI-GL, CRM, and IS-U Billing, plus configuring clearing rules and report development. Strong problem solving and ABAP debugging skills are valuable in this position.

Qualifications

• Experience implementing SAP IS-U FICA in utilities projects.
• Ability to configure payment processing, dunning, and installments.
• Strong integration knowledge with FI-CA, FI-GL, and IS-U Billing.
• Excellent problem-solving and communication skills.

Responsibilities

• Lead or contribute to the implementation of SAP IS-U FICA for utilities projects.
• Provide support for FICA processes including invoicing, receivables, payment processing, and dunning.
• Ensure smooth integration with FI-CA, FI-GL, CRM, Billing, and DM.
• Design and configure automatic clearing rules and reconcile accounts.
• Gather requirements, perform gap analysis, and design IS-U FICA processes.
• Configure FICA functions: payment processing, dunning, interest calculation, security deposits, refunds.
• Develop FICA reports to track customer accounts and billing history.
• Identify and resolve issues via debugging and end-user tickets.
• Participate in testing and validation; provide end-user training and docs.

Skills

SAP IS-U FICA

FI-CA Integration

IS-U Billing

ABAP Debugging

Dunning & Collections

Payment Processing

Financial Contract Accounting

Reporting & Analytics

Tools

FI-CA

FI-GL

CRM

IS-U Billing

Job description

Key Responsibilities :

SAP IS-U FICA Implementation & Support :

• - Lead or contribute to the implementation of SAP IS-U FICA (Financial Contract Accounting) modules for utilities industry projects, ensuring alignment with business processes.
• - Provide support for FICA processes including invoicing, receivables, payment processing, and dunning.

Integration with Other SAP Modules :

• - Ensure smooth integration of IS-U FICA with other SAP modules such as FI-CA (Contract Accounts Receivable and Payable), FI-GL (General Ledger), CRM, Billing, and DM (Device Management).
• - Collaborate with cross-functional teams to address data flow and business process requirements.

Customer Financial Management :

• - Manage and configure customer payment processing, installment plans, security deposits, and interest calculation functionalities.
• - Handle credit checks, dunning, and collections processes, ensuring effective customer account management.

Clearing and Reconciliation :

• - Design and configure automatic clearing rules for incoming payments and open items.
• - Reconcile customer accounts and investigate discrepancies between customer receivables and payments.

Business Process Design :

• - Work with business users to gather requirements, perform gap analysis, and design business processes in IS-U FICA to meet organizational needs.
• - Ensure business processes for financial transactions are accurately mapped and configured in the system.

Configuration of FICA Functions :

• - Configure payment processing, dunning, interest calculation, security deposits, and refund processes within SAP IS-U FICA.
• - Customize incoming/outgoing payments, integration with banking interfaces, and automatic payment programs.

Reporting and Analysis :

• - Develop and configure FICA-related reports to track customer accounts, billing history, payment status, and dunning history.
• - Ensure transparency and accuracy in reporting financial transactions related to customer accounts.

Issue Resolution & Troubleshooting :

• - Identify and resolve issues in SAP IS-U FICA through debugging and providing solutions for system errors, discrepancies, and user challenges.
• - Handle end-user tickets related to financial contract accounting processes.

Testing and Validation :

• - Participate in or lead functional testing (unit, integration, and user acceptance testing) for SAP IS-U FICA configurations and customizations.
• - Validate that FICA processes meet the business requirements and perform according to system specifications.

End-User Training & Documentation :

• - Develop training materials and provide end-user training on SAP IS-U FICA functionalities.
• - Maintain system and process documentation for configurations, business process flows, and system enhancements.

Technical Knowledge and Skills Required :

• - In-depth knowledge of SAP IS-U FICA (Financial Contract Accounting), specifically within the utilities sector.
• - Strong experience in configuring payment processing, dunning, security deposits, interest calculation, and installment plans.
• - Expertise in contract accounting and integration with FI-CA, FI-GL, and IS-U Billing.
• - Proficiency in handling reconciliation, open items, automatic clearing, and integration with banking interfaces.
• - Strong understanding of business process mapping and gap analysis for utilities-specific financial requirements.
• - Knowledge of dunning procedures, customer credit management, and collections processes.
• - Ability to create and run reports for financial transactions and customer account management in SAP IS-U.
• - ABAP debugging knowledge to troubleshoot issues in FICA modules.

Soft Skills Required :

• - Strong problem-solving and analytical abilities to address financial discrepancies and system configuration issues.
• - Excellent communication skills for collaboration with cross-functional teams and business stakeholders.
• - Ability to work independently and handle multiple projects in a dynamic environment.
• - Strong documentation and training skills to ensure effective knowledge transfer to users.