SAP Fieldglass Consultant - Implementation & Support

Forward Eye Technologies; Dadri; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Forward Eye Technologies in India seeks an experienced SAP Fieldglass Consultant to lead end-to-end implementations and deliver robust Fieldglass solutions for contingent workforce and services procurement.

You will work with cross-functional teams and vendors to ensure successful blueprint, realization and deployment, and provide L2/L3 user support and training throughout the project lifecycle.

Qualifications

• 4+ years hands-on SAP Fieldglass with at least 1 full-cycle implementation.
• Strong knowledge of Fieldglass modules: CWM, SOW, Services Procurement.
• Experience integrating Fieldglass with SAP ECC/S4HANA, Ariba or SuccessFactors or third-party VMS.
• Proficient in ticketing tools (ServiceNow, Remedy) for incident management.
• Strong analytical and problem-solving abilities.
• Excellent communication and stakeholder management skills.

Responsibilities

• Lead end-to-end SAP Fieldglass implementations including design, configuration, testing and deployment.
• Configure modules such as CWM, SOW and Services Procurement.
• Coordinate with stakeholders during blueprint, realization and deployment.
• Provide L2/L3 end-user support and training; manage UAT and post-go-live activities.

Skills

SAP Fieldglass

Fieldglass modules

Platform integration

Incident management tools

Analytical skills

Stakeholder communication

Education

Bachelor's degree in CS/IS/HR

Tools

ServiceNow

Remedy

Job description

We are looking for an experienced SAP Fieldglass Consultant who specializes in implementation, incident management, and end-user support. The candidate will work closely with cross-functional teams and vendors to deliver robust SAP Fieldglass solutions supporting contingent workforce and services procurement.

Key Responsibilities

Implementation & Configuration

• - Lead and support end-to-end SAP Fieldglass implementations, including requirement gathering, solution design, configuration, testing, and deployment
• - Configure modules such as Contingent Workforce Management (CWM), Statement of Work (SOW), and Services Procurement
• - Coordinate with SAP Fieldglass and client stakeholders during blueprint, realization, and deployment phases
• - Ensure Fieldglass is correctly integrated with SAP ERP (e.g., S/4HANA or ECC) and third-party systems

Incident Management

• - Monitor and manage incident tickets related to SAP Fieldglass
• - Perform root cause analysis, resolve system issues, and ensure timely closure of tickets per SLAs
• - Collaborate with SAP and third-party vendors to resolve complex incidents and bugs

User Support & Training

• - Provide L2/L3 support to end-users and super users
• - Handle user access, role creation, and permission-related tasks within Fieldglass
• - Conduct user training sessions and create knowledge articles, user guides, and SOPs
• - Support user acceptance testing (UAT) and post-go-live activities

Required Skills

• - 4+ years of hands‑on experience in SAP Fieldglass with minimum 1 full-cycle implementation
• - Strong knowledge of SAP Fieldglass modules : CWM, SOW, Services Procurement
• - Experience with integration of Fieldglass with SAP ECC/S4HANA, Ariba, SuccessFactors, or third‑party VMS systems
• - Proficiency in ticketing tools (ServiceNow, Remedy, etc.) for incident management
• - Strong analytical and problem‑solving skills
• - Excellent communication and stakeholder management skills

Preferred Skills

• - Experience working in Managed Services or Support Projects
• - Knowledge of Master Data Management and Workflow Management in Fieldglass
• - SAP Fieldglass Certification is an added advantage

Educational Qualifications

• - Bachelors degree in Computer Science, Information Systems, HR, or related field
• - SAP Fieldglass training or certification preferred