SAP Data Archiving Analyst

NR Consulting; Chennai District; On-site; INR 800,000 - 1,200,000; Full time

Job summary

A leading IT consulting firm in Chennai is seeking a mid-senior level Talent Acquisition Executive. This full-time role involves server administration, incident management, and collaboration in Agile projects. Ideal candidates should have an MBA and at least 5 years of relevant experience in IT recruitment and data management. Candidates will also participate in sprint planning and documentation processes.

Qualifications

• 5 years of experience in IT recruitment or related fields.
• Experience with incident resolution and documentation.
• Familiarity with Agile methodologies and practices.

Responsibilities

• Manage server administration and handle authorization issues.
• Transfer archived data and documents during divestment.
• Install and troubleshoot Enterprise Scan and WinViewer applications.
• Participate in Agile ceremonies and update work items.

Skills

Server Management

Incident Management

Data Archiving

Documentation Skills

Agile Methodologies

Education

MBA

Tools

ServiceNow

ADO

Job description

TALENT ACQUISITION EXECUTIVE II IT RECRUITER II HUMAN RESOURCES || MBA'24 ||

Years of experience: 5

Shift: 8x5

Job responsibilities include:

Server Administration

• Add / Remove authorization to fileserver
• Add new folder with auth to existing Windows fileserver
• Handle annual access audit request of overall fileserver
• Monitor Windows fileserver
• Troubleshoot issues related to authorization in Windows fileserver
• Troubleshoot issues related to Windows fileserver

Divestment

• Extract and transfer archived data to buyer
• Extract and transfer archived documents to buyer. Create quality documentation on maintenance activities (changes, configurations, etc.)

Software Management

• Install Enterprise Scan application
• Install new patch for Enterprise Scan
• Troubleshoot issue related to Enterprise Scan
• Install WinViewer application
• Install new patch for WinViewer
• Troubleshoot issue related to WinViewer

SAP Data Archiving

• Activate and deactivate archive infostructure (AIS)
• Run catchup archiving for new archive object

Reporting responsibility

• Attend the required Agile Ceremonies to provide status of progress, impediments and for knowledge sharing.
• Update work items in ADO board and team OneNote.

Data Management / Data Archiving related Incident Management and resolution

• Assess and handle incidents and tickets that arrive to the team during Bangkok work hours (ServiceNow & e-mail) in the PI period, including handover from/to foreign locations.
• Collaborate with other XOM technical teams to ensure issues are worked on a timely manner.
• Create quality documentation about incident resolution and maintenance.

SAP ILM Retention Management

• Assist project team to test archive functionalities (Write/Delete/Retrieval)

SAP ILM Warehouse Management

• Assist project team to test archive functionalities (Write/Delete/Retrieval)
• Perform technical and functional testing

The receiving team – Data Archiving Document Management follows the Agile practices. As such, work is managed by the Product Owner and Scrum Masters using 3 months long planning Iterations and 2 weeks long sprints. Work is planned, tracked, and discussed on the ADO board. Work progress and performance metrics are extracted from ADO directly.

• Delivering proper incident and problem management solutions in case of all cases that occur in BKK work time, or is taken over from other Data Archiving Document Management Team. Ensuring adherence to the Service Level Agreements (SLAs) during the PI periods.
• Delivering successful and error free SAP Maintenance activities in all cases according to the Upgrade Schedule (approved by the Business) during the PI periods.
• Deliver/Complete all assigned ADO User Stories prioritized by the Product Owner during the PI periods.
• Delivering high quality documentation using the team’s OneNote related to all lessons learned, undocumented problem solutions, new configurations in regards incidents and SAP Maintenance activities.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management

Industries

IT Services and IT Consulting

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