SAP Cloud ALM / OpenText / Archiving

Tech Mahindra; Bengaluru; On-site; INR 1,000,000 - 1,400,000; Full time

Job summary

Tech Mahindra is seeking an SAP Basis Administrator to manage and monitor SAP ECC/S/4HANA landscapes and SAP Cloud ALM components. You will configure monitoring, perform upgrades, and coordinate transports across global environments.

The role requires hands-on SAP Basis experience, SAP HANA administration, and strong problem-solving abilities. Cloud ALM expertise and certifications are advantageous. Collaboration with Infra, Security and AMS teams is essential for stable operations.

Qualifications

• Bachelor's or Master's degree preferably in Engineering, Information Technology or a related technical field.
• Hands on experience in SAP Basis administration across SAP ECC and/or SAP S/4HANA landscapes.
• Strong technical knowledge of SAP Basis Administration, SAP HANA Database, TMS, Client Administration, Kernel Upgrades, Support Packages, Performance Tuning and System Administration.
• Hands on experience with SAP Cloud ALM, including BPM, Health, Integration and Job/Automation Monitoring, Alert Management, Change & Deployment Management, Release Calendar/Release Management, Transport Management and Orchestration.
• Experience with landscape maintenance activities including maintenance windows, transport sequencing, production deployments and technical cutovers.
• Experience in a global application maintenance support environment; knowledge of HA/DR, backup/recovery, security and SAP architecture.
• Experience supporting SAP S/4HANA deployment, migrations and HANA administration.
• Cloud-hosted SAP environments (Azure, AWS, GCP) are an advantage; SAP Cloud ALM certification is an advantage.
• Strong analytical, problem-solving and communication skills for a global, integrated business.

Responsibilities

• Administer, monitor and maintain SAP ECC/S/4HANA landscapes and SAP Cloud ALM components.
• Configure and support monitoring, alerting and deployment processes across landscapes.
• Perform system installations, upgrades, kernel upgrades and transport management activities.
• Coordinate with cross-functional teams to ensure stability and performance.
• Support disaster recovery, backup, and high availability activities.
• Drive technical readiness for S/4HANA deployments and cutovers.
• Maintain technical documentation and knowledge articles.

Skills

SAP Basis

HANA Database

TMS

Client Administration

Kernel Upgrades

Support Packages

Performance Tuning

System Administration

SAP Cloud ALM

Monitoring (BPM)

Job & Automation Monitoring

Release/Transport Management

Transport Orchestration

Go-Live Support

HA/DR/Backup

Education

Bachelor's/Master's in Engineering or IT

Tools

Azure

AWS

GCP

Job description

Perform administration, monitoring and maintenance of SAP ECC, SAP S/4HANA, SAP HANA Database and supporting technical components. Configure and support SAP Cloud ALM for Business Process Monitoring, Health Monitoring, Integration Monitoring, Job & Automation Monitoring and Alert Management. Configure and support SAP Cloud ALM Change & Deployment Management, including Release Calendar Management, Release Planning, Deployment Planning, Transport Management, Transport Orchestration, Deployment Tracking and Release Execution across SAP ECC and SAP S/4HANA landscapes.

Perform system installations, upgrades, kernel upgrades, support package implementation, client administration, system refreshes and transport management activities.

Support SAP landscape maintenance activities including maintenance windows, transport sequencing, technical cutovers, production deployments and post deployment validation.

Monitor and optimize SAP system performance, database growth, workload distribution, memory utilization and capacity planning. Support backup, recovery, disaster recovery, high availability and archiving activities.

Support SAP S/4HANA deployment activities including technical readiness, system migrations, cutover planning, go live and hypercare support.

Collaborate with Functional Consultants, Infrastructure, Security, Network, Database and AMS partners to ensure stable SAP operations.

Maintain technical documentation, operational procedures, monitoring dashboards and knowledge articles.

Critical Experiences and Skills

Bachelors or Masters degree preferably in Engineering, Information Technology or a related technical field.

Hands on experience in SAP Basis administration across SAP ECC and/or SAP S/4HANA landscapes.

Strong technical knowledge of SAP Basis Administration, SAP HANA Database, Transport Management System (TMS), Client Administration, Kernel Upgrades, Support Package implementation, Performance Tuning and System Administration.

Hands on experience with SAP Cloud ALM, including Business Process Monitoring, Health Monitoring, Integration Monitoring, Job & Automation Monitoring, Alert Management, Change & Deployment Management, Release Calendar Management, Release Management, Transport Management and Transport Orchestration.

Experience supporting SAP landscape maintenance activities including maintenance windows, transport sequencing, production deployments and technical cutovers.

Experience working in a global application maintenance support environment. Good understanding of High Availability, Disaster Recovery, Backup & Recovery, SAP Security and SAP system architecture.

Experience supporting SAP S/4HANA deployment, technical migration and HANA database administration.

Experience working with cloud hosted SAP environments (Azure, AWS or GCP) is an advantage. SAP Basis, SAP HANA Administration and/or SAP Cloud ALM certification is an advantage.

Strong analytical, problem solving and communication skills. Ability to work effectively in a global, complex and highly integrated business environment.

Grading Differentiators

Good knowledge of SAP Basis Administration, SAP Cloud ALM and SAP HANA platform.

Operates independently within assigned technical scope and delivers with limited supervision.

Able to resolve moderately complex technical issues across integrated SAP landscapes. Contributes effectively to support, enhancement and continuous improvement initiatives.