SAP BASIS

NTT DATA, Inc.; Bengaluru Urban; Híbrido; INR 1.200.000 - 1.800.000; Jornada completa

Descripción de la vacante

NTT DATA is seeking a SAP BASIS specialist for Bengaluru, India. The role covers administration of ECC and S/4HANA, including RISE with SAP / S/4HANA Cloud Private Edition, system monitoring, and change management.

You will coordinate with SAP ECS/RISE teams, manage transports, perform upgrades, and ensure high availability. Strong troubleshooting and stakeholder skills are essential for this global delivery environment.

Formación

• Strong hands-on experience in SAP Basis Administration.
• Experience supporting SAP ECC and S/4HANA landscapes.
• Hands-on knowledge of RISE with SAP / SAP S/4HANA Cloud Private Edition.
• Good understanding of the shared responsibility model between customer/partner and SAP ECS in a RISE landscape.
• Strong knowledge of SAP HANA Database administration and monitoring.
• Experience with SAP Solution Manager and/or SAP Cloud ALM.
• Experience with SAP system upgrades, kernel upgrades, patching, migrations and system refreshes.
• Strong understanding of TMS, RFC, SAP Notes, background jobs, spool, dumps, locks and performance monitoring.
• Experience in coordinating SAP-managed cloud activities through SAP for Me / service requests and support cases.
• Good understanding of HA/DR, backup/recovery, security, SSL certificates and connectivity.
• Knowledge of hyperscalers such as Microsoft Azure, AWS or Google Cloud would be an advantage.
• Strong troubleshooting, communication and stakeholder-management skills.

Responsabilidades

• Perform day-to-day SAP Basis administration and operational support across ECC, S/4HANA and related SAP systems.
• Support RISE with SAP / S/4HANA Cloud Private Edition environments and coordinate activities with SAP ECS/RISE teams.
• Manage and monitor SAP system availability, performance, background jobs, work processes, dumps, locks, RFCs and interfaces.
• Perform system start/stop, client administration, transport management and system refresh/copy activities.
• Support SAP kernel upgrades, Support Package/Stack upgrades, SPS updates and SAP Notes implementation.
• Perform SAP HANA administration activities, including monitoring, backup coordination and troubleshooting.
• Coordinate infrastructure-level activities such as OS, database, backup, restore, patching and maintenance with SAP RISE/ECS teams.
• Raise and manage SAP support cases/service requests, including follow-up with SAP until resolution.
• Support planned maintenance, upgrades, migrations and Production cutover activities.
• Perform proactive system monitoring, capacity/performance analysis and issue resolution.
• Support High Availability, Disaster Recovery and Business Continuity activities.
• Work with functional, development, security, integration and infrastructure teams to troubleshoot SAP issues.
• Follow change, incident and problem management processes and maintain operational documentation/SOPs.
• Provide support for critical Production incidents and participate in on-call/weekend activities where required.

Conocimientos

SAP Basis Administration

ECC & S/4HANA landscapes

RISE with SAP / S/4HANA Cloud Private

SAP HANA Database Administration

System monitoring & performance

Change/Incident/Problem management

Stakeholder management

On-call support

Herramientas

SAP Solution Manager

SAP Cloud ALM

Descripción del empleo

Req ID: 395367

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization.

We are currently seeking a SAP BASIS to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

• Perform day-to-day SAP Basis administration and operational support across ECC, S/4HANA and related SAP systems.
• Support RISE with SAP / S/4HANA Cloud Private Edition environments and coordinate activities with SAP ECS/RISE teams.
• Manage and monitor SAP system availability, performance, background jobs, work processes, dumps, locks, RFCs and interfaces.
• Perform system start/stop, client administration, transport management and system refresh/copy activities.
• Support SAP kernel upgrades, Support Package/Stack upgrades, SPS updates and SAP Notes implementation.
• Perform SAP HANA administration activities, including monitoring, performance analysis, backup coordination and troubleshooting.
• Coordinate infrastructure-level activities such as OS, database, backup, restore, patching and maintenance with SAP RISE/ECS teams.
• Raise and manage SAP support cases/service requests, including follow-up with SAP until resolution.
• Support planned maintenance, upgrades, migrations and Production cutover activities.
• Perform proactive system monitoring, capacity/performance analysis and issue resolution.
• Support High Availability, Disaster Recovery and Business Continuity activities.
• Work with functional, development, security, integration and infrastructure teams to troubleshoot SAP issues.
• Follow change, incident and problem management processes and maintain operational documentation/SOPs.
• Provide support for critical Production incidents and participate in on-call/weekend activities where required.

Required Skills

• Strong hands-on experience in SAP Basis Administration.
• Experience supporting SAP ECC and S/4HANA landscapes.
• Hands-on knowledge of RISE with SAP / SAP S/4HANA Cloud Private Edition.
• Good understanding of the shared responsibility model between customer/partner and SAP ECS in a RISE landscape.
• Strong knowledge of SAP HANA Database administration and monitoring.
• Experience with SAP Solution Manager and/or SAP Cloud ALM.
• Experience with SAP system upgrades, kernel upgrades, patching, migrations and system refreshes.
• Strong understanding of TMS, RFC, SAP Notes, background jobs, spool, dumps, locks and performance monitoring.
• Experience in coordinating SAP-managed cloud activities through SAP for Me / service requests and support cases.
• Good understanding of HA/DR, backup/recovery, security, SSL certificates and connectivity.
• Knowledge of hyperscalers such as Microsoft Azure, AWS or Google Cloud would be an advantage.
• Strong troubleshooting, communication and stakeholder-management skills.

Preferred Skills

• SAP Basis/S/4HANA or RISE-related certification.
• Experience with SAP BTP connectivity and Cloud Connector.
• Experience in SAP migrations from on-premise environments to RISE with SAP.
• Knowledge of ITIL-based Incident, Problem and Change Management processes.
• Experience working in large global SAP landscapes and Production support environments.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees.

NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.