Req ID: 374493
Position
SAP Application Performance Manager
Location
Bangalore, Karnātaka (IN-KA), India (IN)
Specialization
IT Operations / Application Maintenance Services, SAP S/4HANA Procure-to-Pay (P2P) & Vendor Invoice Management (VIM)
Responsibilities
- Drive critical functional incident calls and resolve complex P2P/VIM tickets within SLA targets.
- Deliver detailed RCA reports to establish permanent corrective and preventive actions.
- Validate CI/CD changes, regression testing, and integration testing across S/4HANA environments.
- Lead UAT defect resolution, key user training, and hypercare for new rollouts.
- Convert incident patterns into problem tickets and feature requests for standard/GAP solutions.
- Partner with internal Performance/Project Managers, business stakeholders, and technical integration teams.
- Collaborate with product teams to prioritize system features based on business urgency.
- Formulate and execute immediate functional workarounds to mitigate high-impact business downtime.
- Audit Functional Specifications (FD), Technical Designs (TD), and specialized QA test scripts.
- Build an internal knowledge base and train junior operational resources on O2C-TM Aurora processes.
Requirements
- Bachelor's degree in Computer Science, Information Technology, Electronics & Communication, Information Science, or Telecommunications.
- 8–10 years of dedicated SAP P2P and VIM expertise within AMS or application support environments.
- Deep configuration expertise in S/4HANA master data, pricing, source determination, and release strategies.
- Expertise in inter/intra-company STOs, transfer of risk, stock-in-transit reporting, and split valuation.
- Hands‑on experience with Subcontracting, Consignment, and Service Entry Sheet processes.
- Expertise in VIM archiving, validation rules, Document Processing (DP) definitions, and business rules.
- Good integration knowledge linking P2P-VIM with R2R, TM, Logistics, and MDM modules.
- Competency in SAP SPRO configurations, workflow approvals, BRF+, and baseline ABAP debugging.
- Experienced using SAP Fiori to execute and troubleshoot modern S/4HANA business processes.
- ITSM & Agile Tooling – proven workflow experience utilizing ServiceNow (SNOW) and Azure DevOps (ADO).
Skill Matrix
- Mandatory Skills (Must Have)
- SAP Core – S/4HANA P2P, SPRO Configuration, Master Data, Pricing, Inter/Intra STOs
- Invoice Management – SAP VIM, DP Documents, Process Types, VIM Validation/Business Rules
- Technical / Ops – ServiceNow, Azure DevOps, ITSM Frameworks, CI/CD Functional Validation
- Integration – P2P Integration with R2R, TM, and Logistics
- Desirable Skills (Nice to Have)
- SAP Core – Custom Goods Movement Types, Split Valuation, Physical Inventory Processes
- Invoice Management – Invoice Archiving Process, VIM Workflow Customization
- Technical / Ops – ABAP Debugging, BRF+, Custom Workflow Approvals
- Integration – Cross-functional knowledge of O2C‑TM Aurora processes
Soft Skills
- Critical thinker and good problem‑solver
- Good oral and written communication skills
- Good team player, self‑starter, and good analytical skills
- Good understanding about code quality, security standards, and programming best practices
Equal Opportunity Employer Statement
NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For EEO policy statements, please consult our website. For Pay Transparency information, please consult our website.