Salesforce Support Engineer

Balaji wafers pvt ltd; Rajkot, Mumbai; On-site; INR 900,000 - 1,300,000; Full time

Benefits offered by this job

Discussed in interview

Job summary

Balaji wafers pvt ltd is seeking a Salesforce Administrator to support end-users and distributors in a fast-moving consumer goods environment. The role focuses on CRM optimization, flows, dashboards, and data hygiene.

The ideal candidate holds a CS/IT degree with ADM-201 certification and 3–5 years of admin experience. Collaboration with Sales, IT, and Dev teams is essential to implement updates and drive CRM enhancements.

Qualifications

• BS/MS in CS/IT.
• Salesforce ADM-201 required (App Builder preferred).
• 3-5 yrs Salesforce admin exp in FMCG/distribution.
• Strong Sales/Service Cloud, Flows, communication & problem-solving skills.

Responsibilities

• Support end-users, sales & distributors on CRM issues.
• Build Flows, custom objects, automation & dashboards.
• Perform data audits, deduplication & health checks.
• Partner with Sales/IT/Devs for enhancements & updates.
• Report to supervisor.

Skills

Salesforce admin

Sales Cloud

Service Cloud

Flows

CRM dashboards

Education

BS/MS in CS/IT

Tools

Salesforce

Job description

• Support end-users, sales & distributors on CRM issues.
• Build Flows, custom objects, automation & dashboards.
• Perform data audits, deduplication & health checks.
• Partner with Sales/IT/Devs for enhancements & updates.
• Report to supervisor.

Required Candidate profile

• BS/MS in CS/IT.
• Salesforce ADM-201 required (App Builder preferred).
• 3-5 yrs Salesforce admin exp in FMCG/distribution.
• Strong Sales/Service Cloud, Flows, communication & problem-solving skills.

Perks and benefits

• Discussed in interview.