Salesforce Solution Architect

Capgemini; Bengaluru; On-site; INR 3,500,000 - 5,200,000; Full time

Job summary

Capgemini seeks a Director-level executive for FSSBU Unified Strategy Thought Leadership. Define a combined roadmap for innovation and presales aligned with business objectives, evangelize GenAI and Salesforce capabilities, and shape market positioning through executive demos and showcases.

Lead GenAI-powered Salesforce solutions, integrate LLMs, and own the end-to-end presales lifecycle while mentoring architects and collaborating with Salesforce teams and partners.

Qualifications

• 20–25 years of IT experience with leadership in innovation and presales.
• Deep expertise in Salesforce (Sales Cloud, Service Cloud, Experience Cloud, Apex, LWC, integrations).
• Hands-on GenAI experience with OpenAI, Azure OpenAI, Anthropic and AI/ML concepts.

Responsibilities

• Define and execute a combined roadmap for innovation and presales.
• Evangelize GenAI and Salesforce capabilities to C-level stakeholders.
• Shape market positioning through demos and executive showcases.
• Lead design and development of GenAI-powered Salesforce solutions.
• Own the end-to-end presales lifecycle: discovery, design, RFP/RFI, proposals.
• Mentor architects and cross-functional teams; collaborate with account teams.

Skills

Salesforce ecosystem

GenAI technologies

AI/ML concepts

Solution architecture

Stakeholder management

Tools

OpenAI

Azure OpenAI

Anthropic

AWS

Azure

Job description

Job Description

Capgemini is seeking a Director level executive for FSSBU Unified Strategy Thought Leadership

Unified Strategy Thought Leadership

• Define and execute a combined roadmap for innovation and presales aligned with business objectives.
• Evangelize GenAI and Salesforce capabilities internally and externally; identify high-impact use cases with C-level stakeholders.
• Shape market positioning through industry thought leadership, demos, and executive showcases.

Solution Innovation Architecture

• Lead design and development of GenAI-powered Salesforce solutions, embedding automation, personalization, and predictive analytics.
• Evaluate and integrate LLMs, prompt engineering, and AI orchestration tools into enterprise workflows.
• Ensure solutions adhere to best practices, security, compliance, and enterprise architecture standards.

Presales Leadership Deal Ownership

• Own the end-to-end presales lifecycle: discovery, solution design, RFP/RFI responses, proposals, and client presentations.
• Craft compelling value propositions, pricing models, and delivery approaches; act as a trusted advisor during the presales phase.
• Maintain a repository of reusable assets, accelerators, and case studies to improve speed and win rates.

Team Leadership Ecosystem Collaboration

• Lead and mentor innovative architects, presales consultants, and technical teams; foster a culture of agility and continuous learning.
• Build strong relationships with Salesforce account teams, ecosystem partners, and internal stakeholders for co-sell and co-innovate opportunities.

Drive capability building through certifications, enablement programs, and reusable IP development

Ideal Candidate

20-25 years of IT experience with proven leadership in innovation and presales.

Deep expertise in Salesforce ecosystem (Sales Cloud, Service Cloud, Experience Cloud, Apex, LWC, integrations).

Hands-on experience with GenAI technologies (OpenAI, Azure OpenAI, Anthropic, etc.) and AI/ML concepts.

Strong solution architecture, storytelling, and stakeholder management skills.

Experience with cloud platforms (AWS, Azure, GCP) and enterprise architecture.