Salesforce Omnistudio Lead Developer

Cognizant; Chennai District; Hybrid; INR 1,400,000 - 2,100,000; Full time

Job summary

Cognizant is seeking a senior Omnistudio developer to design and deliver scalable enterprise solutions in a hybrid work environment. The role requires 8 to 10 years of experience with a focus on Omnistudio components, including OmniScripts and FlexCards, to enhance customer and employee journeys while aligning with program management goals.

Responsibilities include converting business requirements into robust Omnistudio implementations, improving data interactions, and ensuring performance

Qualifications

• Strong hands-on experience with Omnistudio capabilities: OmniScripts, FlexCards, DataRaptors, Integration Procedures.

Responsibilities

• Design and develop Omnistudio solutions for large-scale enterprise applications.
• Implement Omnistudio FlexCards and OmniScripts to optimize user experience.
• Configure DataRaptors and Integration Procedures for reliable data orchestration.

Tools

Omnistudio (OmniScripts)

DataRaptors

Integration Procedures

Job description

#SFDC Kochi

Dear Candidate, Greetings from Cognizant..! Cognizant is hiring for Kochi based candidates. Please find the below Job Description for your reference.

Job Summary

Job Summary : Serve as a senior developer specializing in Omnistudio within a hybrid work environment designing and delivering scalable enterprise solutions for global stakeholders. Apply 8 to 10 years of experience to build performant maintainable components that improve customer and employee journeys while supporting program management initiatives and aligning with organizational objectives.

Experience : 4 - 10 years

Required Skills

Technical Skills: Omnistudio Domain Skills

Nice to have skills : Domain Skills:Program Management

Technology : Custom Service

Shift : Day

Responsibilities

• Design and develop complex Omnistudio solutions that enable seamless user journeys and robust data interactions across large scale enterprise applications
• Implement Omnistudio FlexCards and OmniScripts that optimize user experience and minimize operational friction for diverse business teams
• Configure and enhance Omnistudio DataRaptors and Integration Procedures that ensure reliable data orchestration between internal platforms and external systems
• Collaborate with architects and product teams that refine technical designs and translate business requirements into well structured Omnistudio implementations
• Review existing Omnistudio configurations that identify performance bottlenecks and propose optimizations to improve stability and response times
• Create reusable Omnistudio templates and patterns that promote consistency reduce development effort and support long term platform sustainability
• Coordinate with quality engineering partners that define test scenarios support automation efforts and remediate defects discovered during validation cycles
• Document technical designs configuration decisions and deployment steps that enable transparent knowledge sharing and simplified support for downstream teams
• Guide peers on Omnistudio best practices that encourage clean configuration low maintenance overhead and adherence to organizational development standards
• Align development activities with program level priorities that support predictable delivery timelines and measurable business outcomes
• Support deployment and release activities that validate successful promotion of Omnistudio assets across environments in a controlled and compliant manner
• Engage with business stakeholders during refinement sessions that clarify acceptance criteria and ensure each Omnistudio feature delivers traceable value
• Monitor production behavior of Omnistudio components that proactively identify issues apply corrective fixes and maintain a high level of system reliability

Qualifications

• Demonstrate strong hands on experience with Omnistudio capabilities that include OmniScripts FlexCards DataRaptors Integration Procedures and related configuration tools
• Apply advanced knowledge of Salesforce platform fundamentals that ensure Omnistudio solutions remain scalable secure and aligned with core platform constraints
• Utilize practical understanding of software development lifecycle practices that include version control code review processes and standardized deployment workflows
• Exhibit clear communication skills that enable effective collaboration with cross functional stakeholders and accurate translation of technical topics into accessible terms
• Bring domain awareness of program management concepts that support coordination of multiple workstreams dependency tracking and delivery alignment when applicable
• Maintain a continuous learning mindset that keeps Omnistudio skills current with evolving platform features and industry patterns