Salesforce Experience Cloud Tech Lead

Jade Global; Pune District; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

Jade Global is seeking an experienced Salesforce Architect specializing in Experience Cloud to drive complex enterprise portal implementations for customers and partners. You will lead technical workstreams, design scalable architectures, and ensure robust integrations and security models.

The role requires hands-on expertise in LWC, Aura, Apex, and REST/SOAP integrations, along with strong stakeholder communication and mentoring capabilities.

Qualifications

• 7–12+ years of Salesforce experience with 5+ years in Experience Cloud architecture and delivery across customer and partner portals at enterprise scale.
• Proven track record leading technical workstreams on full-cycle Experience Cloud implementations with complex integrations and large external user populations.
• Expert-level knowledge of Experience Cloud architecture including licensing, sharing/security, guest user risk, multi-site/multi-brand strategies, and headless (LWR) vs Aura architecture.

Responsibilities

• Lead and mentor technical teams, set standards, and own technical quality across engagements.
• Translate ambiguous business requirements into technical architecture and a roadmap, and communicate it to senior stakeholders.
• Maintain excellent client communication and executive presence, defend architectural decisions in steering committee discussions.

Skills

Experience Cloud architecture

LWC

Aura

Apex

REST/SOAP integration

Platform Events

Security & data model

Customer self-service processes

Partner ecosystem processes

Stakeholder communication

Tools

LWR Architecture

REST API

SOAP API

Job description

• 7–12+ years of Salesforce experience overall, with 5+ years of deep, hands‑on Experience Cloud architecture and delivery experience across both Customer and Partner portal implementations at an enterprise scale.
• Proven track record leading the technical workstream on multiple full‑cycle Experience Cloud implementations, including complex integrations and large external user populations.
• Expert-level knowledge of Experience Cloud architecture: licensing models, sharing and security architecture, guest user risk management, multi‑site/multi‑brand strategies, and headless (LWR) vs. Aura‑based site architectures.
• Strong hands‑on background in LWC, Aura, Apex, integration architecture (REST/SOAP, Platform Events, middleware), and Salesforce data architecture/security model.
• Strong functional/business understanding of both customer self‑service processes (case deflection, knowledge, order management) and partner ecosystem processes (deal registration, partner onboarding/tiering, MDF, co‑selling, partner performance/analytics).
• Demonstrated experience translating ambiguous business requirements into a technical architecture and roadmap, and communicating that roadmap persuasively to senior business and IT stakeholders.
• Experience leading and mentoring technical teams, setting standards, and owning technical quality across an engagement.
• Excellent client communication and executive presence; comfortable leading steering committee discussions and defending architectural decisions.
• Certification (mandatory): Salesforce Certified Experience Cloud Consultant and Salesforce Certified Application Architect or System Architect (or actively pursuing Architect‑track certifications with Platform Developer II and Sharing and Visibility Architect/Identity and Access Management Architect held). Salesforce Certified Technical Architect (CTA) is a strong differentiator.