Salesforce Developer (AI/ML Expert)

Optum; Gurugram District; Hybrid; INR 6,75,000 - 9,00,000; Full time

Job summary

A healthcare technology firm is seeking an experienced professional specializing in AI/ML engineering and Salesforce development. The ideal candidate will have 4-6 years of hands-on experience, strong proficiency in Python, and necessary certifications. This role offers a chance to integrate AI systems with Salesforce CRM, working within a multidisciplinary team in a dynamic environment.

Qualifications

• 4-6 years of hands-on experience in Salesforce development and AI/ML engineering, focusing on NLP and generative models.
• Proven experience with RAG architectures and vector databases like FAISS or Pinecone.
• Salesforce ADM 201 and PD1 certifications required.

Skills

Salesforce development

AI/ML engineering

Python

NLP

Problem-solving

Communication

Education

Bachelor's or Master’s degree in Computer Science, Data Science, AI/ML, or related field

Tools

PyTorch

TensorFlow

Docker

Kubernetes

MLflow

Job description

Required Qualifications:

• Bachelors or Master’s degree in Computer Science, Data Science, AI/ML, or a related field.
• 4-6 years of hands-on experience in Salesforce development and AI/ML engineering, with a focus on NLP and generative models.
• Strong proficiency in Python and ML frameworks (e.g., PyTorch, TensorFlow, Hugging Face).
• Proven experience with RAG architectures, vector databases (e.g., FAISS, Pinecone), and large language models (LLMs) such as GPT or LLaMA.
• Demonstrated ability to integrate AI systems with Salesforce CRM using APIs, Apex, or MuleSoft.
• Salesforce ADM 201 and PD1 certifications are required.
• Solid background in Agile methodologies; experience working with distributed/offshore teams is a plus.
• Familiarity with MLOps tools and practices (e.g., MLflow, Docker, Kubernetes).
• Experience establishing and supporting Salesforce Communities (Customer Community).
• Excellent communication skills; strong problem-solving abilities; ability to work both independently and collaboratively within multidisciplinary teams.