Salesforce Developer

Routeware; Bengaluru; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

Routeware in Bengaluru is seeking a Salesforce Developer to act as the platform expert, focusing on CPQ/Revenue Cloud to streamline quote-to-cash and enable AI-powered capabilities that boost productivity and user experience.

You will own platform administration, CPQ configurations, integration with billing systems, and DevOps practices, while supporting sales teams with accurate pricing, discount rules, approvals, and document generation.

Qualifications

• 3–5 years of hands-on experience with Salesforce CPQ in production.
• Experience implementing or managing at least one Salesforce AI feature (Einstein, Agentforce, Prompt Builder, Data Cloud).
• Bachelor's degree in IS, CS, Business Administration, or related field (or equivalent experience).

Responsibilities

• Serve as the primary Salesforce Administrator: user management, security, and platform health.
• Manage Sales Cloud, Service Cloud, and Experience Cloud configurations.
• Build and maintain Flows, validation rules, objects/fields, page layouts, and Lightning app configurations.
• Manage sandboxes, releases, changes, and deployments with DevOps best practices.
• Oversee data management: imports, deduplication, archival, and quality monitoring.
• Administer AppExchange packages and third‑party integrations.
• Provide tier-2/3 support and SLA management.
• Own end-to-end CPQ administration: catalogue, price books, pricing rules, discounts, bundles, templates.
• Configure CPQ approval workflows, guided selling, and dynamic pricing models.
• Manage quote documents and e-signature integrations (DocuSign/Adobe Sign).
• Ensure CPQ integration with billing systems (Salesforce Billing, Zuora, Chargebee, ERP).
• CPQ performance tuning and troubleshooting pricing/discount conflicts.
• Support Sales/Deal Desk with quoting issues and onboarding new products.

Skills

Salesforce CPQ

Salesforce administration

AI features (Einstein/Agentforce/Data 

Education

Bachelor's degree in IS/CS/Business Administration

Tools

Copado

Gearset

SFDX/SF CLI

MuleSoft

Workato

Job description

A Salesforce Developer will serve as the organization's platform expert, responsible for managing, configuring, and continuously evolving the Salesforce ecosystem with a strong focus on Salesforce CPQ to streamline and optimise quote-to-cash processes. The individual will leverage deep expertise in Salesforce administration and CPQ while championing the adoption of AI-powered Salesforce capabilities to enhance productivity, improve user experience, and drive smarter business operations.

The candidate will have responsibilities across the following functions:

Platform Administration:

• Serve as the primary Salesforce Administrator: user management, security (profiles, permission sets, sharing rules, OWD), and platform health.
• Manage Sales Cloud, Service Cloud, and Experience Cloud configurations.
• Build and maintain Flows, validation rules, custom objects/fields, page layouts, record types, and Lightning app configurations.
• Manage sandbox environments, release cycles, change sets, and deployments following DevOps best practices.
• Oversee data management: imports, deduplication, archival, and data quality monitoring.
• Administer AppExchange packages, managed/unmanaged packages, and third-party integrations.
• Provide tier-2/3 support for Salesforce issues; manage a case queue and maintain SLAs.

CPQ / Quote-to-Cash:

• Own end-to-end Salesforce CPQ (or Revenue Cloud) administration - product catalogue, price books, pricing rules, discount schedules, bundles, and quote templates.
• Configure complex CPQ approval workflows, advanced approval chains, and guided selling flows.
• Build and optimise quote line editor configurations, product selection filters, and dynamic pricing models (subscriptions, one-time, usage-based).
• Manage quote document generation, including advanced merge fields, custom templates, and e-signature integrations (DocuSign, Adobe Sign).
• Ensure CPQ integration with billing systems (Salesforce Billing, Zuora, Chargebee, or ERP) and downstream finance processes.
• Conduct regular CPQ performance tuning — optimise load times, reduce calculation bottlenecks, resolve pricing/discount rule conflicts.
• Support Sales and Deal Desk by troubleshooting quoting issues, onboarding new products/SKUs, and maintaining pricing accuracy.

Requirements:

• 3 - 5 years of hands-on experience with Salesforce CPQ (Steelbrick/Revenue Cloud) in production.
• Experience implementing or managing at least one Salesforce AI feature (Einstein, Agentforce, Prompt Builder, Data Cloud).
• Bachelor's degree in IS, CS, Business Administration, or related field (or equivalent experience).

Technical Skills:

• Expert Salesforce administration: Flows (Screen, Record-Triggered, Autolaunched), custom metadata, dynamic forms, Lightning App Builder, advanced reporting.
• Deep CPQ expertise: product rules, price rules, quote templates, guided selling, approval workflows, multi-currency, advanced calculator, bundles.
• Strong understanding of Salesforce data model, relationships, and schema design best practices.
• Proficiency with integration patterns - REST/SOAP APIs, middleware (MuleSoft, Workato), Platform Events, Change Data Capture.
• Working knowledge of Apex (read, debug, write basic triggers/classes) and SOQL for queries and troubleshooting.
• Experience with Salesforce DevOps tools (Copado, Gearset, or SFDX/SF CLI).
• Familiarity with Einstein features and the Agentforce platform (Agent Builder, Prompt Builder, Data Cloud).