Salesforce Delivery Manager

Opella; Hyderabad; On-site; INR 4,000,000 - 6,600,000; Full time

Job summary

Opella in Hyderabad is seeking a Salesforce Delivery Manager to own end-to-end delivery from Hyderabad and lead every India-based CoE team—build, release and quality—across Opella’s multi-org Salesforce estate.

The role requires 10+ years in IT, at least 5 years in Salesforce and 5 years of people leadership. You will build the Hyderabad hub, manage resources, report KPIs and risks, and collaborate with global stakeholders.

Qualifications

• 10+ years in IT with progressive leadership roles.
• 5+ years of Salesforce experience.
• 5+ years of people management or leading teams.

Responsibilities

• Own end-to-end delivery from Hyderabad for Opella's India CoEs.
• Lead build, release and quality across multi-org Salesforce estate.
• Collaborate to allocate resources for demands and projects.
• Report KPIs, budgets and risks to CoE Leadership.
• Plan, interview and hire resources for the Hyderabad team.

Skills

Stakeholder mgmt

People leadership

Delivery leadership

Salesforce programmes

Education

Engineering/CS degree

Tools

Salesforce Admin

Platform App Builder

PMP

Solution Architect

Job description

Job title : Salesforce Delivery Manager

• Location : Hyderabad
• Grade : L3

Opella is the self-care challenger with the purest and third-largest portfolio in the Over-The-Counter (OTC) & Vitamins, Minerals & Supplements (VMS) market globally.

Our mission is to bring health in people's hands by making self-care as simple as it should be. For half a billion consumers worldwide – and counting. At the core of this mission is our 100 loved brands, our 11,000-strong global team, our 13 best-in-class manufacturing sites and 4 specialized science and innovation development centers. Headquartered in France, Opella is the proud maker of many of the world's most loved brands, including Allegra, Buscopan, Doliprane, Dulcolax, Enterogermina, Essentiale and Mucosolvan. B Corp certified in multiple markets, we are active players in the journey towards healthier people and planet. Find out more about our mission at www.opella.com.

About the job:

Owns end-to-end delivery from Hyderabad and leads every India-based CoE team — build, release and quality — across Opella’s multi-org Salesforce estate.

Main responsibilities:

• Build and lead the Hyderabad hub: hiring, onboarding, performance and careers
• Own delivery of the global roadmap across myCRM, CCM, myAlliance, TPM, B2B& B2C Marketing and other project initiatives
• Collaborate in the allocation of resources for specific demands and projects
• Report delivery KPIs, budget and risks to CoE Leadership
• Manage Hyderabad team on a daily basis, making sure everyone is on point with their assignments.
• Plan, interview and hire new resources.

Preferred qualifications:

• Built or scaled a delivery centre of 10+ people
• Delivered multi-cloud Salesforce programmes (Sales, Service, Experience, Data Cloud)
• Pharma, consumer health or other GxP-regulated industry
• Stakeholder management across global time zones
• Degree in Engineering or Computer Science

Certifications & experience:

• Required Salesforce Administrator, Platform App Builder
• Preferred Application or System Architect, PMP

Experience 10+yrs IT

• 5+yrs Salesforce
• 5+yrs people leadership

Why us?

At Opella, you will enjoy doing challenging, purposeful work, empowered to develop consumer brands with passion and creativity. This is your chance to grow new skills and be at their best every day.

We Are Challengers.

We are dedicated to making self-care as simple as it should be. That starts with our culture. We are challengers by nature, and this is how we do things:

All In Together: We keep each other honest and have each other’s backs.

Courageous: We break boundaries and take thoughtful risks with creativity.

Outcome-Obsessed: We are personally accountable, driving sustainable impact and results with integrity.

Radically Simple: We strive to make things simple for us and simple for consumers, as it should be.

Join us on our mission. Health. In your hands.

www.opella.com/en/careers