Salesforce Commerce Cloud Developer

Spruce Technology Consulting; Bengaluru; Hybrid; INR 1,200,000 - 2,000,000; Full time

Job summary

Spruce Technology Consulting is seeking a Salesforce Commerce Cloud engineer with 3–5 years of ecommerce development and production support experience. You will design, build and maintain SFCC applications, integrate with payment gateways, CMS and OMS, and provide L2/L3 production support across multiple storefronts.

Work will involve troubleshooting, performance tuning, and collaboration with SFMC, DevOps and other cross-functional teams.

Qualifications

• SFCC Engineer with 3–5 years of experience in ecommerce development and production support.
• Proficient in SFCC architectures and integrations.
• Experience with cross-functional collaboration (SFMC, DevOps, OMS).
• Strong troubleshooting, performance tuning, and user experience improvement skills.

Responsibilities

• Design, build and maintain scalable SFCC applications and integrations.
• Diagnose, debug and fix production defects and system bugs.
• Integrate SFCC with third-party systems including payment gateways, CMS and OMS.
• Perform routine deployments and maintain version control via GitHub.
• Provide L2/L3 application and production support across ecommerce storefronts.

Skills

SFCC (Salesforce Commerce Cloud)

GitHub

Splunk

Dynatrace

Nagios

Shell scripting

Linux/Unix

OMS integration

Payment gateway integration

CMS integration

Salesforce Certification

Tools

GitHub

Splunk

Dynatrace

Nagios

Job description

Work timings : 2 pm 10:30 pm IST (with an adjustment of 1 hour)

Hybrid to our Manyata office is preferred with 2 days to office. For suitable candidates, 100% remote shall be considered.

Job Description

Salesforce Commerce Cloud (SFCC) Engineer with 3 to 5 years of experience in E-Commerce development and production support. In this role, he will manage development with end-to-end production support. He will collaborate with cross-functional teams like SFMC, Devops, OMS, etc. He is also responsible to troubleshoot system issues, implement bug fixes, maintain site availability, improve performance and user experience.

Key Responsibilities

1. Design, build and maintain scalable custom applications and integrations using standard SFCC architectures.
2. Diagnose, debug and write fixes for code defects and system bugs identified in the production environment.
3. Integrate SFCC with third-party systems including payment gateways, content management and order management systems (OMS).
4. Perform routine code deployments, releases and maintain version control via GitHub.
5. Provide L2/L3 application and production support across e-commerce storefronts.
6. Triage, analyze and resolve production issues (P0P3 priorities) within defined SLAs.
7. Conduct Root Cause Analysis (RCA) for critical incidents, outage events and recurring system issues.
8. Monitor application health, error spikes, user sessions and order flow using SFCC Log Center.
9. Configure and monitor custom alerts, dashboards and automated incident triggers in Splunk, Dynatrace, or Nagios.
10. Linux/Unix command-line operations (or basic Shell scripting).

Highly recommended to have:

1. Salesforce Certification
2. Experience in supporting high-traffic e-commerce environments.

Additionally,

• Hybrid to our Manyata office is preferred with 2 days to office. For suitable candidates, 100% remote shall be considered.
• Work timings : 2 pm 10:30 pm IST (with an adjustment of 1 hour)
• On-Call support during week-ends and holiday peak season. A compensatory off provided.