Salesforce Architect

Concentrix; Bengaluru; On-site; INR 350,000 - 600,000; Full time

Job summary

Concentrix is seeking an experienced Salesforce Architect to join our Bangalore-based team. You will design and implement scalable Salesforce solutions across Sales Cloud, Service Cloud, and Community Cloud, leveraging Apex and Lightning Web Components, REST/SOAP integrations, and data modeling best practices.

You will work in an Agile environment, collaborating with business analysts, delivery teams, and stakeholders to translate requirements into robust, secure, and scalable architectures that

Qualifications

• 8+ years of industry experience, with minimum 5 years in Salesforce
• Must possess Salesforce Developer/Administrator/Architect certifications
• Experience with Sales Cloud, Service Cloud, and Community Cloud is required
• Strong understanding of Force.com platform, Apex, LWC, SOQL, and asynchronous processing

Skills

Salesforce architecture

API concepts

Sales Cloud

Service Cloud

Apex & LWC

REST/SOAP

Data modeling

CI/CD

Git

Agile/Scrum

Business analysis

Tools

Git

CI/CD tools

Job description

Job Title: Salesforce Architect Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures.

Mission:

Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix.

• 8+ years industry / CRM experience, with minimum 5 years’ experience in Salesforce
• Deep understanding of key Salesforce architectural concepts (e.g. pros and cons of object models, API concepts, concurrent actions and governor limits) and how they influence design
• Experience with Sales Cloud, Service Cloud, Community Cloud
• Deep and extensive knowledge of the Force.com technical platform including Apex, Lightning Web Components (LWC), SOQL and asynchronous processing
• Extensive knowledge of advanced integration methods (REST/SOAP/Metadata/Streaming APIs) and middleware tools
• Strong understanding of data modeling, data migration strategies, sharing rules, profiles, role hierarchies, and enterprise security compliance.
• Knowledge of the Salesforce App Exchange ecosystem.
• Experience on Salesforce data management (Import, Export, Backup, Restore, Archive) & tools
• Must already possess Salesforce Developer, Administrator, App Builder, Sales, or Service Cloud certifications
• Proven experience working in Agile/Scrum environments using CI/CD pipelines and version control systems (e.g., Git).
• Strong business analysis and functional experience, including requirements gathering, creating/deploying solutions to end users
• Strong attention to detail and excellent problem-solving skills
• Strong verbal/written communication and data presentation skills, including an ability to effectively communicate with both business and delivery teams

Location: IND Bangalore - 55, Divyasree Towers, Bannerghatta Main Road Language Requirements: Time Type: Full time

Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.