Salesforce Agentforce Developer

NTT DATA Global Delivery Services Ltd; Bengaluru; On-site; INR 600,000 - 1,200,000; Full time

Job summary

NTT DATA Global Delivery Services Ltd in Bengaluru, Karnataka, India, seeks a Salesforce Agentforce Developer to join our team. You will develop and support Agentforce, Sales Cloud, Service Cloud, and Experience Cloud solutions, building Apex, Lightning Web Components (LWC), and flows.

You will collaborate with stakeholders to deliver Salesforce enhancements, participate in testing, deployments, and production support in an Agile environment, leveraging strong communication and problem-solving

Qualifications

• 1-3 years of Salesforce development experience.
• Basic understanding of Salesforce Agentforce and platform capabilities.
• Hands-on experience with Apex, SOQL, LWC, Flows and security concepts.
• Experience with Sales Cloud and/or Service Cloud.
• Knowledge of integrations and APIs.
• Exposure to Experience Cloud and CPQ is a plus.
• Experience in Agile environments.
• Strong communication and problem-solving skills.

Responsibilities

• Develop and support Salesforce Agentforce solutions and automations.
• Customize Sales Cloud, Service Cloud, and Experience Cloud.
• Build Apex, Lightning Web Components (LWC), Flows, and integrations.
• Support case, lead, opportunity, and knowledge management processes.
• Participate in testing, deployments, troubleshooting, and production support.
• Work with stakeholders and senior team members to deliver Salesforce enhancements.

Skills

Salesforce development

Apex

SOQL

LWC

Flows

Sales Cloud

Service Cloud

Experience Cloud

Integrations/APIs

Agentforce exposure

Agile

Communication

Problem solving

Job description

Salesforce Agent force Developer Req ID: 394798 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, We are currently seeking a Salesforce Agent force Developer to join our team in Bangalore, Karnātaka (IN-KA), India (IN). Salesforce Agentforce Developer We are looking for a Salesforce Agentforce Developer with hands-on experience in Salesforce development and exposure to Agentforce, Sales Cloud, Service Cloud, and Experience Cloud solutions.

Key Responsibilities

• Develop and support Salesforce Agentforce solutions and automations.
• Customize Sales Cloud, Service Cloud, and Experience Cloud.
• Build Apex, Lightning Web Components (LWC), Flows, and integrations.
• Support case, lead, opportunity, and knowledge management processes.
• Participate in testing, deployments, troubleshooting, and production support.
• Work with stakeholders and senior team members to deliver Salesforce enhancements.

Required Qualifications

• 1-3 years of Salesforce development experience.
• Basic understanding of Salesforce Agentforce and Salesforce platform capabilities.
• Hands-on experience with Apex, SOQL, LWC, Flows, and Salesforce security concepts.
• Experience with Sales Cloud and/or Service Cloud.
• Knowledge of Salesforce integrations and APIs.
• Exposure to Experience Cloud and CPQ is a plus.
• Experience working in Agile environments.
• Strong communication and problem-solving skills.

Experience: 1-3 Years Role: Salesforce Agentforce Developer (Junior/Associate)

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees.

NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us . NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .