Sales Support Account Manager

Clean Harbors; Bengaluru; On-site; INR 700,000 - 1,000,000; Full time

Job summary

Clean Harbors Bengaluru is seeking an Associate Sales Support to develop customer relationships, drive continuity, and accelerate growth across assigned territories.

You’ll serve as the main contact for customers, manage invoices and service orders, and collaborate with sales teams to progress opportunities. This role emphasizes cross-selling, upselling, and maintaining strong account administration to protect revenue during transitions.

Qualifications

• Strong customer relationship and account management expertise.
• Proven ability to cross-sell and upsell effectively.
• Excellent communication and organizational skills.
• Ability to manage multiple territories with attention to detail.
• Experience in account administration and issue resolution.

Responsibilities

• Act as the interim sales representative for inactive territories (up to 3 at a time).
• Serve as the main point of contact for customer needs and support.
• Review and progress open opportunities, collaborating with DSMs and branch teams.
• Provide account administration support (invoices, PO changes, credits, service orders).
• Proactively identify cross-sell and upsell opportunities to grow account value.
• Ensure smooth transition and handoff once a new Field Sales Representative takes over.

Skills

Customer relationship

Account management

Cross-sell upsell

Communication

Organization

Territory management

Account administration

Issue resolution

Job description

Associate Sales Support About CleanHarbors: Clean Harbors Inc. (www.cleanharbors.com) is a NYSE listed US based $4.3 billion company. Clean Harbors was founded in 1980 near Boston by Mr. Alan S. McKim, who today remains the company’s Chairman and CEO. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. Clean Harbors employs a dedicated workforce of 18,000 employees and has over 450 service locations across the U.S., Canada and Mexico. Beyond addressing the environmental needs of its more than 300,000 customers, the Company has been on the front lines of addressing some of the largest emergency response events in North America of the past several decades including the BP Oil Spill in the Gulf of Mexico, the anthrax attacks in New York, the 2015 avian flu outbreak that devastated the poultry industry, Hurricanes Katrina, Rita and Sandy, and the oil pipeline breaks that affected the Yellowstone and Kalamazoo rivers, along with other major chemical releases into the environment. Clean Harbors India has been strategically established as the Global Capability Center (GCC) to serve our parent company. We take pride in serving some of the most tech savvy business stakeholders at Clean Harbors. The GCC employees form part of our globally integrated teams that provide cutting-edge IT solutions and production support across platforms. Our shared services teams work seamlessly with their global counterparts in providing critical 24x7 support in various functions including Finance, HR, Procurement, IT and Operations. Our aggressive growth plans open significant career advancement opportunities for our employees.

Sales Support Account Manager

Are you ready to take on a high-impact role where you’ll develop customer relationships, drive business continuity, and accelerate growth?

What’s in it for You:

• High Visibility-Gain exposure working closely with District Sales Managers and senior leaders.
• Career Growth- Impactful Work Challenging Experience Relationship Building Build a strong foundation for future leadership or specialist sales roles.
• Maintain customer trust and drive revenue during transition periods.
• Manage multiple territories, customers, and opportunities at once.
• Become a trusted advisor to customers while expanding your network.

Key Responsibilities

• Act as the interim sales representative for inactive territories (up to 3 at a time).
• Serve as the main point of contact for customer needs and support.
• Review and progress open opportunities, collaborating with DSMs and branch teams.
• Provide account administration support (invoices, PO changes, credits, service orders).
• Proactively identify cross-sell and upsell opportunities to grow account value.
• Ensure smooth transition and handoff once a new Field Sales Representative takes over.

Required Skills & Qualifications

• Strong customer relationship and account management expertise.
• Proven ability to cross-sell and upsell effectively.
• Excellent communication and organizational skills.
• Ability to manage multiple territories with attention to detail.
• Experience in account administration and issue resolution.

Experience Level Mid Level